Don't Upgrade to V9.0.24172

Discussion in 'Installation and Configuration of Parallels Desktop' started by STIN692, Feb 4, 2014.

  1. STIN692

    STIN692 Bit poster

    Messages:
    1
    I did not check the forums before upgrading and now my display is messed up, I can't get my MAC folders, Copy and Paste between my MAC and Windows XP no longer works, and now my mouse is virtually unusable.
    Customer support has been anything but support.

    This upgrade is not ready for distribution and now my computer is virtually useless.

    I need this for my business and now I am in trouble.

    Just don't upgrade yet!!!!

    The previous version worked soo well, and each upgrade has been beneficial, that I foolishly upgraded without checking the forums first.

    I NEED to revert to the previous version. Does anyone know how to do that?

    Is it possible?
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi STIN692,

    The issues you've described are related to Parallels Tools.

    Easy Parallels Tools reinstall should help: http://kb.parallels.com/8969

    Thanks,

    Manoj
     

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