hi. my problem is that i can't get my VMs to access my media files which are stored on an external HD. no matter what i try, i cant get it to work :-( and yes, parallels tools is installed in my OSX VM. not sure about XP. can someone point me in the right direction? also, i can't install the parallels tools in my ubuntu VM. when i try, it looks like it downloads the files but hten it says something like "an error occurred during installation." since i'm new to ubuntu, i don't know what to do :-(
Mac OS X VM: tune a shared folder to access your external HDD. Ubuntu VM: http://kb.parallels.com/113394 - this should help
unfortunately it doesn't. i've entered the line from that page and i think it installed something, but when i try to install the tools, i still get the same error. here's (part of) the log: Parallels Tools 8.0.18354.823166 Installer started. 2013-10-25T21:07:09+0100: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1] 2013-10-25T21:07:13+0100: Get:1 http://extras.ubuntu.com precise Release.gpg [72 B] Hit http://gb.archive.ubuntu.com precise Release.gpg Get:2 http://gb.archive.ubuntu.com precise-updates Release.gpg [198 B] Get:3 http://gb.archive.ubuntu.com precise-backports Release.gpg [198 B] Hit http://extras.ubuntu.com precise Release Hit http://gb.archive.ubuntu.com precise Release Get:4 http://gb.archive.ubuntu.com precise-updates Release [49.6 kB] Get:5 http://gb.archive.ubuntu.com precise-backports Release [49.6 kB] Get:6 http://security.ubuntu.com precise-security Release.gpg [198 B] Hit http://extras.ubuntu.com precise/main Sources Hit http://gb.archive.ubuntu.com precise/main Sources Hit http://gb.archive.ubuntu.com precise/restricted Sources Hit http://gb.archive.ubuntu.com precise/universe Sources Hit http://gb.archive.ubuntu.com precise/multiverse Sources Hit http://gb.archive.ubuntu.com precise/main i386 Packages Hit http://gb.archive.ubuntu.com precise/restricted i386 Packages Hit http://gb.archive.ubuntu.com precise/universe i386 Packages Hit http://gb.archive.ubuntu.com precise/multiverse i386 Packages Hit http://gb.archive.ubuntu.com precise/main TranslationIndex Hit http://extras.ubuntu.com precise/main i386 Packages Ign http://extras.ubuntu.com precise/main TranslationIndex Hit http://gb.archive.ubuntu.com precise/multiverse TranslationIndex Hit http://gb.archive.ubuntu.com precise/restricted TranslationIndex Hit http://gb.archive.ubuntu.com precise/universe TranslationIndex Get:7 http://gb.archive.ubuntu.com precise-updates/main Sources [422 kB] Get:8 http://security.ubuntu.com precise-security Release [49.6 kB] Ign http://extras.ubuntu.com precise/main Translation-en_GB Get:9 http://gb.archive.ubuntu.com precise-updates/restricted Sources [7,006 B] Get:10 http://gb.archive.ubuntu.com precise-updates/universe Sources [98.8 kB] Ign http://extras.ubuntu.com precise/main Translation-en Get:11 http://security.ubuntu.com precise-security/main Sources [92.1 kB] Get:12 http://gb.archive.ubuntu.com precise-updates/multiverse Sources [8,343 B] Get:13 http://gb.archive.ubuntu.com precise-updates/main i386 Packages [722 kB] Get:14 http://gb.archive.ubuntu.com precise-updates/restricted i386 Packages [11.4 kB] Get:15 http://gb.archive.ubuntu.com precise-updates/universe i386 Packages [225 kB] Get:16 http://gb.archive.ubuntu.com precise-updates/multiverse i386 Packages [14.0 kB] Get:17 http://gb.archive.ubuntu.com precise-updates/main TranslationIndex [3,564 B] Get:18 http://gb.archive.ubuntu.com precise-updates/multiverse TranslationIndex [2,605 B] Get:19 http://gb.archive.ubuntu.com precise-updates/restricted TranslationIndex [2,461 B] Get:20 http://gb.archive.ubuntu.com precise-updates/universe TranslationIndex [2,850 B] Get:21 http://gb.archive.ubuntu.com precise-backports/main Sources [4,233 B] Get:22 http://gb.archive.ubuntu.com precise-backports/restricted Sources [14 B] Get:23 http://gb.archive.ubuntu.com precise-backports/universe Sources [36.1 kB] Get:24 http://gb.archive.ubuntu.com precise-backports/multiverse Sources [5,311 B] Get:25 http://gb.archive.ubuntu.com precise-backports/main i386 Packages [2,838 B] Get:26 http://gb.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B] Get:27 http://gb.archive.ubuntu.com precise-backports/universe i386 Packages [36.6 kB] Get:28 http://gb.archive.ubuntu.com precise-backports/multiverse i386 Packages [5,178 B] Hit http://gb.archive.ubuntu.com precise-backports/main TranslationIndex Hit http://gb.archive.ubuntu.com precise-backports/multiverse TranslationIndex Hit http://gb.archive.ubuntu.com precise-backports/restricted TranslationIndex Hit http://gb.archive.ubuntu.com precise-backports/universe TranslationIndex Hit http://gb.archive.ubuntu.com precise/main Translation-en_GB Hit http://gb.archive.ubuntu.com precise/main Translation-en Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en_GB Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en Hit http://gb.archive.ubuntu.com precise/restricted Translation-en_GB Hit http://gb.archive.ubuntu.com precise/restri2013-10-25T21:07:22+0100: cted Translation-en Hit http://gb.archive.ubuntu.com precise/universe Translation-en_GB Hit http://gb.archive.ubuntu.com precise/universe Translation-en Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en_GB Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en_GB Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en_GB Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en_GB Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en Hit http://gb.archive.ubuntu.com precise-backports/main Translation-en Hit http://gb.archive.ubuntu.com precise-backports/multiverse Translation-en Hit http://gb.archive.ubuntu.com precise-backports/restricted Translation-en Hit http://gb.archive.ubuntu.com precise-backports/universe Translation-en Get:29 http://security.ubuntu.com precise-security/restricted Sources [2,494 B] Get:30 http://security.ubuntu.com precise-security/universe Sources [29.3 kB] Get:31 http://security.ubuntu.com precise-security/multiverse Sources [1,804 B] Get:32 http://security.ubuntu.com precise-security/main i386 Packages [353 kB] Get:33 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B] Get:34 http://security.ubuntu.com precise-security/universe i386 Packages [87.7 kB] Get:35 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,640 B] Hit http://security.ubuntu.com precise-security/main TranslationIndex Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Hit http://security.ubuntu.com precise-security/restricted Translation-en Hit http://security.ubuntu.com precise-security/universe Translation-en Fetched 2,333 kB in 6s (359 kB/s) Reading package lists... Return code from apt-get update is 0 2013-10-25T21:07:22+0100: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0] Fri Oct 25 21:07:22 BST 2013 Start installation or upgrade of Guest Tools new version of parallels tools Installed Guest Tools were not found Perform installation into the /usr/lib/parallels-tools directory cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory Start installation of prl_eth kernel module awk: cannot open /lib/modules/3.8.0-32-generic/build/include/linux/version.h (No such file or directory) /bin/sh: 1: [: -ge: unexpected operator make: Entering directory `/usr/lib/parallels-tools/kmods' cd prl_eth/pvmnet && make awk: cannot open /lib/modules/3.8.0-32-generic/build/include/linux/version.h (No such file or directory) /bin/sh: 1: [: -ge: unexpected operator /bin/sh: 1: [: -ge: unexpected operator make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' Makefile:41: *** Unsupported kernel version in /lib/modules/3.8.0-32-generic/build. Stop. make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make: *** [installme] Error 2 make: Leaving directory `/usr/lib/parallels-tools/kmods' Error: could not build kernel modules Error: failed to install kernel modules 2013-10-25T21:07:23+0100: execCmd: ./install --install [143] 2013-10-25T21:07:23+0100: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2013-10-25T21:07:31+0100: Exiting with code 1
in the log i posted above there are lines like unless i'm mistaken, that means i have the wrong kernel version installed, right? so what version do i need? and how do i get it installed?
