When I run the install scripts it exists with an error and give the following install log... 2013-07-05T08:01:01-0700: Parallels Tools 7.0.15107.796624 Installer started. 2013-07-05T08:01:05-0700: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1] 2013-07-05T08:01:11-0700: Hit http://extras.ubuntu.com raring Release.gpg Hit http://mirror.ox.ac.uk raring Release.gpg Hit http://extras.ubuntu.com raring Release Hit http://mirror.ox.ac.uk raring-updates Release.gpg Hit http://mirror.ox.ac.uk raring-backports Release.gpg Hit http://mirror.ox.ac.uk raring-security Release.gpg Hit http://mirror.ox.ac.uk raring Release Hit http://mirror.ox.ac.uk raring-updates Release Hit http://extras.ubuntu.com raring/main Sources Hit http://extras.ubuntu.com raring/main i386 Packages Hit http://mirror.ox.ac.uk raring-backports Release Hit http://mirror.ox.ac.uk raring-security Release Hit http://mirror.ox.ac.uk raring/main Sources Hit http://mirror.ox.ac.uk raring/restricted Sources Hit http://mirror.ox.ac.uk raring/universe Sources Hit http://mirror.ox.ac.uk raring/multiverse Sources Hit http://mirror.ox.ac.uk raring/main i386 Packages Hit http://mirror.ox.ac.uk raring/restricted i386 Packages Ign http://extras.ubuntu.com raring/main Translation-en_US Hit http://mirror.ox.ac.uk raring/universe i386 Packages Ign http://extras.ubuntu.com raring/main Translation-en Hit http://mirror.ox.ac.uk raring/multiverse i386 Packages Hit http://mirror.ox.ac.uk raring/main Translation-en Hit http://mirror.ox.ac.uk raring/multiverse Translation-en Hit http://mirror.ox.ac.uk raring/restricted Translation-en Hit http://mirror.ox.ac.uk raring/universe Translation-en Hit http://mirror.ox.ac.uk raring-updates/main Sources Hit http://mirror.ox.ac.uk raring-updates/restricted Sources Hit http://mirror.ox.ac.uk raring-updates/universe Sources Hit http://mirror.ox.ac.uk raring-updates/multiverse Sources Hit http://mirror.ox.ac.uk raring-updates/main i386 Packages Hit http://mirror.ox.ac.uk raring-updates/restricted i386 Packages Hit http://mirror.ox.ac.uk raring-updates/universe i386 Packages Hit http://mirror.ox.ac.uk raring-updates/multiverse i386 Packages Hit http://mirror.ox.ac.uk raring-updates/main Translation-en Hit http://mirror.ox.ac.uk raring-updates/multiverse Translation-en Hit http://mirror.ox.ac.uk raring-updates/restricted Translation-en Hit http://mirror.ox.ac.uk raring-updates/universe Translation-en Hit http://mirror.ox.ac.uk raring-backports/main Sources Hit http://mirror.ox.ac.uk raring-backports/restricted Sources Hit http://mirror.ox.ac.uk raring-backports/universe Sources Hit http://mirror.ox.ac.uk raring-backports/multiverse Sources Hit http://mirror.ox.ac.uk raring-backports/main i386 Packages Hit http://mirror.ox.ac.uk raring-backports/restricted i386 Packages Hit http://mirror.ox.ac.uk raring-backports/universe i386 Packages Hit http://mirror.ox.ac.uk raring-backports/multiverse i386 Packages Hit http://mirror.ox.ac.uk raring-backports/main Translation-en Hit http://mirror.ox.ac.uk raring-backports/multiverse Translation-en Hit http://mirror.ox.ac.uk raring-backports/restricted Translation-en Hit http://mirror.ox.ac.uk raring-backports/universe Translation-en Hit http://mirror.ox.ac.uk raring-security/main Sources Hit http://mirror.ox.ac.uk raring-security/restricted Sources Hit http://mirror.ox.ac.uk raring-security/universe Sources Hit http://mirror.ox.ac.uk raring-security/multiverse Sources Hit http://mirror.ox.ac.uk raring-security/main i386 Packages Hit http://mirror.ox.ac.uk raring-security/restricted i386 Packages Hit http://mirror.ox.ac.uk raring-security/universe i386 Packages Hit http://mirror.ox.ac.uk raring-security/multiverse i386 Packages Hit http://mirror.ox.ac.uk raring-security/main Translation-en Hit http://mirror.ox.ac.uk raring-security/multiverse Translation-en Hit http://mirror.ox.ac.uk raring-security/restricted Translation-en Hit http://mirror.ox.ac.uk raring-security/universe Translation-en Ign http://mirror.ox.ac.uk raring/main Translation-en_US Ign http://mirror.ox.ac.uk raring/multiverse Translation-en_US Ign http://mirror.ox.ac.uk raring/restricted Translation-en_US Ign http://mirror.ox.ac.uk raring/universe Translation-en_US Ign http://mirror.ox.ac.uk raring-updates/main Translation-en_US Ign http://mirror.ox.ac.uk raring-updates/multiverse Translation-en_US Ign http://mirror.2013-07-05T08:01:18-0700: ox.ac.uk raring-updates/restricted Translation-en_US Ign http://mirror.ox.ac.uk raring-updates/universe Translation-en_US Ign http://mirror.ox.ac.uk raring-backports/main Translation-en_US Ign http://mirror.ox.ac.uk raring-backports/multiverse Translation-en_US Ign http://mirror.ox.ac.uk raring-backports/restricted Translation-en_US Ign http://mirror.ox.ac.uk raring-backports/universe Translation-en_US Ign http://mirror.ox.ac.uk raring-security/main Translation-en_US Ign http://mirror.ox.ac.uk raring-security/multiverse Translation-en_US Ign http://mirror.ox.ac.uk raring-security/restricted Translation-en_US Ign http://mirror.ox.ac.uk raring-security/universe Translation-en_US Reading package lists... Return code from apt-get update is 0 2013-07-05T08:01:18-0700: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0] Fri Jul 5 08:01:19 PDT 2013 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Perform installation into the /usr/lib/parallels-tools directory cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory Start installation of prl_eth kernel module awk: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory) /bin/sh: 1: [: -ge: unexpected operator make: Entering directory `/usr/lib/parallels-tools/kmods' cd prl_eth/pvmnet && make awk: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory) /bin/sh: 1: [: -ge: unexpected operator /bin/sh: 1: [: -ge: unexpected operator make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' Makefile:41: *** Unsupported kernel version in /lib/modules/3.8.0-26-generic/build. Stop. make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make: *** [all] Error 2 make: Leaving directory `/usr/lib/parallels-tools/kmods' Error: could not build kernel modules Error: failed to install kernel modules 2013-07-05T08:01:19-0700: execCmd: ./install --install [143] 2013-07-05T08:01:19-0700: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2013-07-05T08:01:23-0700: Exiting with code 1 It can't find a necessary header file here: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory) The dire tory is there with files in it, but not the version.h header Anyone any ideas how I can get this working?
Have exactly the same issue trying to install Parallels Tools in my Linux Mint 15 KDE VM running on Parallels 7. I sure hope someone here can help.
There is no support for Linux kernels more recent than 3.5.0 in Ubuntu under Parallels 7. One solution is to install linux-image-3.5.0-X-generic along with linux-headers-3.5.0-X-generic, where "X" is the most recent in that series (40 at the time of this writing). Then reboot into that version of the kernel, then re-install Parallels Tools. (Then delete the 3.8.0 kernel image and headers and "hold" the 3.5.0 versions in your package manager.) And ff you want accelerated X11 support, you'll also have to downgrade all of the xorg packages to the 1.11.x versions and reboot, then reinstall Parallels Tools to get accelerated 2D and 3D support. An alternate, if you want 3.8.0 kernel support and/or don't want to downgrade the Xorg packages, you can grab a demo version of Parallels 8, extract the prl-tools-lin.iso from the package, mount that ISO in your VM and install that version of Parallels Tools. I've tried that and it mostly works, but it runs slower than just downgrading the kernel and Xorg versions to supported revs under Parallels 7.
I also encounter the same problem. I think Parallel 7 should support Ubuntu 13.04, because the following url: http://kb.parallels.com/en/113394 explains how to install Parallels tool for Ubuntu 12.04 and 13.04. The page said that the procedure is for Parallels Desktop 5, 6, 7, and 8.
Doesn't work for me, not while using "raring-backports" and "raring-updates" as binary sources. Parallels Tools 7 doesn't build kernel modules for 3.8.0 kernels and also there's no 3D support for xserver-xorg-core versions past 1.11.X. You have to downgrade both of those to get it working.
