New installation on Macbook Air fails

Discussion in 'Installation and Configuration of Parallels Desktop' started by masonc, Jul 27, 2013.

  1. masonc

    masonc Bit poster

    Messages:
    1
    I purchased and downloaded ParallelsDesktop-8.0.18608.898384.dmg to my MacBook Air running Mac OS X Lion 10.7.5 (11G63). After download, I double-clicked the dmg file. I get an error every time. There does not seem to be any way to get help from the vendor. Can anyone assist? Screenshot of error below.
    Screen Shot 2013-07-27 at 3.31.41 PM.png
     
    masonc, Jul 27, 2013
    #1
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Re-download the file again, the download is incomplete, the file size is wrong, should be around 330 MB.
     
    Specimen, Jul 27, 2013
    #2

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