Windows 8 - Microsoft Metro apps stopped working after upgrading from Parallels 7

Discussion in 'Windows Virtual Machine' started by AdrianoN, Apr 7, 2013.

  1. AdrianoN

    AdrianoN Bit poster

    Messages:
    6
    Hi,

    I upgraded from Parallels 7 to Parallels 8 and now my Windows 8 installation does not run most of the Microsoft base apps (Skydrive, Weather, Photos, People - probably others).

    Third party apps work, and the Store and Mail apps also work fine.

    The behavior that I'm experiencing is seeing the app's splash screen, which crashes and opens up the start screen again. The app stays active (splash screen) on the open apps side bar.

    My login is a Microsoft account. I have tried removing an app and reinstalling it and it still fails.

    What should I do?

    Cheers
     
  2. AdrianoN

    AdrianoN Bit poster

    Messages:
    6
    Is anyone from Parallels reading this?
     
  3. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Reinstall Parallels Tools.
     
  4. AdrianoN

    AdrianoN Bit poster

    Messages:
    6
    After reinstalling Parallels Tools the behavior persists.
     
  5. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Completely uninstall Parallels Tools (via Add/remove Programs), restart Windows, Install PT again.

    You could try reinstalling Parallels desktop also, maybe some remains of PDM7 are still around, fixing disk permissions before reinstalling might also help if teh installer is unable to delete something.
     
  6. AdrianoN

    AdrianoN Bit poster

    Messages:
    6
    I'm sorry, but at which point does Parallels Tools mess around with Windows file/folder permissions? Because that's what I believe to be the issue - PD8 did not make an adequate upgrade of the parallels vm image, and somehow windows permissions got messed up.

    I can do all those experiments, but beside the hassle I don't see the point in the first place. Cheers
     
  7. AdrianoN

    AdrianoN Bit poster

    Messages:
    6
    For future reference, this issue wasn't solved without a Windows clean install
     

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