Win XP video driver problem

Moved from "Installation and Configuration in Mac OS"

Hi All,
I recently installed Parallels build 3188 and I'm having some problems with the video driver settings in my Win XP virtual machine. I first noticed that when I use Internet Explorer certain web pages look horrible. I checked out the video driver settings in the device manager and they don't look right. Under the "other devices" category, 2 devices show up with yellow question marks -- "Other PCI Bridge Device" and "Video Controller (VGA compatible)". My co-worker has a similar system, but in his device manager, a "Parallels Video Driver" (or something like that) shows up. This device does not appear in my device manager.

Addtional info regarding my video card /monitor configuration (from Mac OSX system info):
NVIDIA GeForce 7300 GT:

Chipset Model: NVIDIA GeForce 7300 GT
Type: Display
Bus: PCIe
Slot: Slot-1
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0393
Revision ID: 0x00a1
ROM Revision: 3008
Displays:
Display:
Status: No display connected
DELL 2001FP:
Resolution: 1280 x 1024 @ 60 Hz
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported


Any help would be appreciated. Thanks,
Eric J

 

Manually delete those other drivers, restart and re run the parallel tools installer to get the right driver. Be warned, others have installed the right driver and still have problems. Your mileage will vary. Good luck.

 

Try selecting "Install Parallels Tools..." from the "Actions" menu while the virtual machine is running.

Probably unnecessary, it doesn't sound like a problem with Parallels Tools, it sounds like they were never installed in the first place.

 

Thanks a million! I must have missed that step when setting up the virtual machine.