Can't get handheld USB scanner to work.

I just installed Parallels for the first time and am very impressed with it so far.

One problem I'm having, is that a hand held bar code reader that I am able to use in Boot Camp, is not working in Parallels.

I have connected other USB devices and I get the option to connect the devices to OS or Windows 7.

This one device is giving me problems. I went back and checked in BootCamp. Under Devices, it is coming up as a keyboard.

Any ideas as how I might be able to get this to work. Hate to say it, but this would be a deal breaker for me as far as using Parallels.

 

Hi 760devilfan,

I have just a few questions:

Have you installed parallels tools?
If not please do so.

Also:
From the bottom right, with your vm turned on> when you select the usb device does the scanner show up under the list of usb devices, with a check next to it?

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If it is not checked, check it and allow windows to search for the drivers.
If it is checked, have you search for the driver for the device, and installed them manually?

 

I did have Parallels tools installed, but I didn't know about the menu bar in the bottom right corner. When I clicked on it, I could see that the USB device was connected. I just had to click it and specify Parallels. All is working now.

Thank you very much for the help.

I am very much looking forward to using Parallels moving forward.