Thank you for responding.  
I finally did get it to work this morning!  Thank you!
I did what you suggested and then made sure I had downloaded all updates, and then restarted the computer.
It still didn't work at that point but I went to "audio output" settings and found that it was set on "null" and not "internal speaker output" so I reset that and now it works!
THANK YOU!
Dawn
					 
				
			
			
			
		 
		
		
		
			
			
				Last edited: Apr 11, 2012