Can't install Parallels Tools

Discussion in 'Installation and Configuration of Parallels Desktop' started by TingBarrow, Jan 11, 2013.

  1. TingBarrow

    TingBarrow Bit poster

    Messages:
    2
    Copying files between Mac and Win XP stopped, so following one suggestion I uninstalled Parallels Tools. Now I can't reinstall. Tried downloading a new DMG for Parallels 8 and reinstalling, but still no Tools.

    Parallels opens my vm OK, but when I click "Install Parallels Tools" it wants a CD - which I don't have. It's apparently looking for a file prl-tools-win.iso, so I was wondering where I could get a copy of that. It's not anywhere in either my VM or Mac (i.e. not in Mac/hd/library/Parallels).

    Frustrating!

    Any help much appreciated.

    Ting
     
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    /Applications/Parallels Desktop.app/Contents/Resources/Tools
     
  3. TingBarrow

    TingBarrow Bit poster

    Messages:
    2
    Solved!

    I availed myself of the chat help and someone took control of my machine and got it solved.

    Thank goodness!
     

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