I updated my macbook air and parallels last night. After windows 7 started up it prompted me to install PL Tools and I didn't but when it restarted it stalled at the welcome screen and it's been there ever since. I"m new to parallels. Anyone have any ideas? Thanks
You may want to ask Support to help you. Refer the "How To Receive Parallels Desktop Support": http://kb.parallels.com/6571
