My Paralells 6 Activation code

My wife trashed her macbook pro,,

I just setup a new mac laptop for her .. and migrated her data and applications ..

Parallels 6 is there, but it wants to be "activated"

The other laptop screen is smashed but is still working .. I can remote into it .. \

The product is registered, and I have a login .. But I cannot find where to get the activation key from within the software

PLEASE help she starts school On Monday

I dont think I should have to buy a support contract just to keep what I already own ..

My Email address is [email protected]

 

How did you purchase the software? If it was digital, you should have an email with the key or you can log into your Parallels account (https://www.parallels.com/account/home/) and click Check my registered keys. If it was a box, the key would be in the box.

Steve

 

Dear PeterOB,

Unfortunately, only Parallels Desktop 5 key is registered in your Parallels account. I checked our order database and did not manage to locate any orders for Parallels Desktop placed with your email.

If you still can login to the previous Mac remotely, please check the following article for instructions on how to find Parallels Desktop key:

http://kb.parallels.com/5680

If you are still not able to locate your Parallels Desktop 6 keys, please submit request for Parallels Customer Service here:

http://www.parallels.com/support/request/ > Customer Service and Licensing category

 

Parallels 6

Thanks for your reply ..

I just noticed that my wife had subsequently downloaded and installed a parallels 7 trial.
Now I need to remove the 7 and install 6 . .Do you know if I can download 6 from somewhere ?


also, any special instructions to remove 7 trial ?

Thanks again . .this is becoming my full time job WHEW

 

Dear PeterOB,

You can find instructions on how to uninstall Parallels Desktop 7 here:

http://kb.parallels.com/112189

Parallels Desktop 6 is available for download here:

http://kb.parallels.com/5802