After PD8 upgrade NO KEYBOARD?

Discussion in 'Windows Virtual Machine' started by jasdelta, Aug 30, 2012.

  1. jasdelta

    jasdelta Bit poster

    Messages:
    89
    I've just upgraded from PD7 to PD8 and now have NO Keyboard function.

    I just discovered that my Mac keyboard works fine in Window Mode, but not in Coherence Mode.

    Can anyone help with this?

    Many thanks,
     
    Last edited: Aug 30, 2012
  2. kjason

    kjason Bit poster

    Messages:
    4
    I'm having the exact same issue. Win 7 VM and no keyboard in coherence mode.
     
  3. kjason

    kjason Bit poster

    Messages:
    4
    Found a possible solution...restart your Mac. The keyboard magically started working in coherence again.
     
  4. EdsonS

    EdsonS Member

    Messages:
    40
  5. jasdelta

    jasdelta Bit poster

    Messages:
    89
    I found that a restart for me worked as well. Now my keyboard is working again.
     
  6. Roman Fattakhov

    Roman Fattakhov Parallels Team

    Messages:
    62
  7. strells

    strells Product Expert

    Messages:
    573
    The KB article is wrong. You have to enable Crystal mode to fix it.

    Steve
     
  8. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    Hi everyone,

    This fix works with Crystal mode change, which means you need to disable it if it's enabled and vice versa - enable it if it's disabled.
     
  9. Roman Fattakhov

    Roman Fattakhov Parallels Team

    Messages:
    62
    Hi All,

    A hotfix has been released to address this issue. If you are not automatically prompted to install the update, go to Parallels Desktop Menu - click Check for Updates... and install the fix.

    This release was made available September 6, 2012.
     

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