I just purchased e-mail support and after filling in the support website and describing my problem I got the message I don't have support for this product. This is strange because I just paid $9.95. I posted this here because it seems impossible to send an e-mail (even after paying). I hope to be helped.
Hello MichaelHem, Please review the following article that explains how to obtain your support code for contacting technical support by e-mail: http://kb.parallels.com/113035 Hope it will help! If not, please contact Parallels customer support team: www.parallels.com/support/request > Customer Service and Licensing You can also use Skype or Click to Call options at http://www.parallels.com/support/home/
