Hi I got a notification that there was an update for the above. So I followed the instructions and ran it. Now it has been stuck for over an hour as it installs Parallels Tools (stuck at 60%). While this is installing I cant use my Windows os. I did go through the Troubleshoot and it says to leave it -- so I will leave it on all night and see what happens. Just wondered if anyone else has the same problem? Thanks scotty
left all night Hi Well I left it on all night and when I came in this morning it was still stuck on 60%. So I tried to shut down and then the operation completed. So leaving on all night seemed to do something. Helpful comments are really useful at a time when you are struggling
I don't understand your comment about helpful comments. If you tried to shut down before leaving it on all night you would probably get the same outcome, I can assure you that it really did no difference all those hours, as you can see, it was still stuck at 60%, your conclusion is not correct. Most likely there was a confirmation box that was hidden and you had to click ok to continue. My recommendation is that you uninstall Parallels Tools and install them again, because I don't think they are correctly installed.
