Thank you for responding.
I finally did get it to work this morning! Thank you!
I did what you suggested and then made sure I had downloaded all updates, and then restarted the computer.
It still didn't work at that point but I went to "audio output" settings and found that it was set on "null" and not "internal speaker output" so I reset that and now it works!
THANK YOU!
Dawn
Last edited: Apr 11, 2012