Can't use Parallels - pissed.

Discussion in 'Installation and Configuration of Parallels Desktop' started by Frozenâ„¢, Nov 27, 2011.

  1. Frozenâ„¢

    Frozenâ„¢ Bit poster

    Messages:
    6
    Hello.

    Recently, I have bought an upgrade to Parallels Desktop 7.
    I deleted it off my computer by accident, and now I just redownloaded it. It asked me for my activation key, so I provided it with my upgrade key. After, it asked me for my activation key for Parallels Desktop 6. I have no idea where this key is, and I don't know how to get it. I really need to use Parallels for school, and I'm not happy now.
    To be honest, I'm pissed. Because now, I have spent in total 130 USD (80 for v6, 50 for upgrade) on Parallels Desktop, and I can't even use it.
    Help me.

    -Leo C.
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
  3. Frozenâ„¢

    Frozenâ„¢ Bit poster

    Messages:
    6
    The problem is that Parallels 6 wasn't purchased on this account. It was purchased to my father's email. But is it possible that I purchased version 6 without an account? Because I hit forgot password, and it says that no account exists on my father's email.
     
    Last edited by a moderator: Nov 28, 2011
  4. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Hello,

    I have sent you a private message, please check and reply with the requested information.
     

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