Loss of Mouse and Keyboard Function

Discussion in 'Windows Virtual Machine' started by MaxBuck, Feb 24, 2011.

  1. MaxBuck

    MaxBuck Member

    Messages:
    29
    I have recently developed a problem with Parallels in that regularly I will lose mouse and keyboard functions (in both the parent Mac and virtual Vista machines), such that I must reboot. The symptom is that the cursor will disappear, and simultaneously no keyboard input will be recognized. When this occurs, I always am using my browser (Chrome) on the Mac side, and usually have a processor-intensive application running on Vista side.'

    'This has not caused me to lose any data so far, but it is a terrific nuisance. Anyone have any ideas?

    OSX 10.5.8
    Parallels Build 6.0.11828
    Vista Home Premium SP2
    MacBook Pro, P8800 2.66GHz

    I haven't loaded any new software onto the machine recently (either on the Mac or Vista side).
     
  2. alev

    alev Parallels Team

    Messages:
    477
    Hello, MaxBuck!

    Could you please send problem report (Help-Report a Problem) and post Report ID here.

    Thank you.
     
  3. MaxBuck

    MaxBuck Member

    Messages:
    29
    Where do I find this "Report ID?"
     
  4. alev

    alev Parallels Team

    Messages:
    477
  5. MaxBuck

    MaxBuck Member

    Messages:
    29
    Well, I guess it's a bit late to get that ID now.
     
  6. Klaus Rustemeier

    Klaus Rustemeier Bit poster

    Messages:
    1
    1. In Mac, click on the Apple logo at the top left and choose System Preferences.
    2. Click on the Universal Access under System.
    3. Check the option of "Enable access for assistive devices.
    4. Now, close System Preferences.
    5. Launch Parallels Desktop and start the Windows.

    This might help you ...
     

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