Technical Support - Where is it?

Discussion in 'Parallels Desktop for Mac' started by David R, Feb 8, 2007.

  1. David R

    David R Bit poster

    Messages:
    6
    I paid $30 in advance for technical support yet when I call the number, I get a message that they are busy, leave a number and they will call me back. Unfortunatly, they have my $$ and haven't called back for 3 days even though i have called and emailed at least 6 times.

    My issue is that i had to uninstall and then reinstall Parallels Desktop for Mac. The install did not remove all parts of the software, so I searched using Spotlight and deleted the rest. Then I tried to reinstall the software and during the "enter the activation code" process, it did not recognize the code.

    I paid for the software and for the support call, yet have not been able to take advantage of each.

    I would appreciate any help on the issues. Thank you!
     
  2. darkone

    darkone Forum Maven

    Messages:
    804
    see your other thread on this topic for response. please try to delete this one.
     

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