Internet Stopped Working After No Issue for Months

Discussion in 'Parallels Desktop for Mac' started by edj, Jan 9, 2007.

  1. edj

    edj Member

    Messages:
    28
    I have build 1970 running on a MBP 15 Win XP SP2. I have used Parallels for several months and never had an issue before with getting on the internet.
    My settings are bridged ethernet with the default adapter. The adapter shows that it is connected but can't get on the internet with IE, and Outlook Exchange server is not connecting.
    I think the problem may have started after I used PDA net today but I have used it before and no issues.

    Thanks for any help.
     
  2. edj

    edj Member

    Messages:
    28
    I reinstalled Parallels but still no Internet. Internet is working fine on the MAC side.

    Any help appreciated.
     
  3. edj

    edj Member

    Messages:
    28
    I tried all the different configurations suggested in the Support FAQs still no internet. I'm thinking there must be a problem with a setting but I don't have a clue for a next step. Parallels is pretty useless for me without Internet access since main thing I use it for is Outlook Exchange Server. Maybe back to Entourage and ask for a refund. I've tried a support ticket on another issue and never got a response.

    Any help appreciated.
     
  4. dkp

    dkp Forum Maven

    Messages:
    1,367
    Open a command line window in your VM and type in:

    ipconfig /all

    Then paste the results in back here.
     
  5. edj

    edj Member

    Messages:
    28
    When I went to do what you suggested I saw a menu item for "Connect to" which brought me to a window for "Connection Manager" when I right clicked on the Parallels Network adapter it said it was disabled. When I enabled it my connection came back. Ridiculously simple solution which is what I would have suspected.

    thanks for your help dkp which got me to look in the right place.
     
  6. dkp

    dkp Forum Maven

    Messages:
    1,367
    Good on you for recognizing the error!
     
  7. macbookprowithxp

    macbookprowithxp Bit poster

    Messages:
    7
    **** this message is for especially for DKP ***

    I saw DKP solved the problem for EDJ. I tried to to the same EDJ did but couldn't see the menu item "Connect to" or "Connection Manager". I appreciate the help. Here is the result of doing the "ipconfig/all" (note: this is using in WInXP ......Start/Run.../cmd).



    C:\Documents and Settings\user 1\ipconfig /all

    Windows IP Configuration

    Host Name ......................... : jose-256f711402
    Primary Dns suffix.............. :
    Node Type.......................... : Broadcast
    IP Routine Enabled .......... : Yes
    WINS Proxy Enabled ....... : No

    Ethernet adapter Local Area Connection:

    Media State ....................... : Media disconnected
    Description ........................ : Parallels Network Adapter
    Physical Adress ............... : 00-01-2D-5A-4D-DE
     
  8. macbookprowithxp

    macbookprowithxp Bit poster

    Messages:
    7
    please reply to the question above.
     
  9. dkp

    dkp Forum Maven

    Messages:
    1,367
    Open your XP control panel. Select Network Connections. There should be an icon in the right hand panel. Click right on it and select Status. In the window that pops up it will show status including if it is enabled or not (it should be enabled). If it is enabled and working there will be counters indication IP traffic is coming and going.

    The assumption is that you configured Parallels to provide network support, and that it is providing DHCP information. Your ipconfig report suggests your network is disabled in Windows or that Parallels was not configured to provide network services to the virtual machine.

    When it is all working your ip config will look something like this:


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : winxp
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-DD-D8-85-43-8A
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 10.211.55.5
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 10.211.55.1
    DHCP Server . . . . . . . . . . . : 10.211.55.1
    DNS Servers . . . . . . . . . . . : xx.xxx.xx.xxx
    xx.xxx.xx.xxx
    Lease Obtained. . . . . . . . . . : Sunday, January 21, 2007 1:17:49 PM
    Lease Expires . . . . . . . . . . : Sunday, January 28, 2007 1:17:49 PM
     
    Last edited: Jan 21, 2007
  10. macbookprowithxp

    macbookprowithxp Bit poster

    Messages:
    7
    Disregard my message above. Issue resolve. Very simple. Parallels has on the (on my) lower right corner a little icon for "Network Adapter" .. It was disconnected. I just clicked on it and change it to "Connect"! Woohoo!
     
  11. jandals

    jandals Bit poster

    Messages:
    2
    Me too?

    Can I get an assist on this one, too? I'm on a MacPro connected Via Airport to a Belkin router. My Parallels VM is Windows XP set for Bridged Ethernet with the Airport adapter. This has worked in the past but I recently turned off a VPN connection and now Parallels can't connect to the internet. I can connect to the host computer, though.

    Here's the result of my ipconfig in windows XP:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : parallel
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Sufix Search List..........: Belkin

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Realtek RTL8029(AS) PCI Ethernet Adapter
    Physical Address. . . . . . . . . : 00-FA-6E-34-D6-C3
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.8
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1

    Thanks for any help
     
  12. jandals

    jandals Bit poster

    Messages:
    2
    If anyone's curious, I deleted the connections assiciated with my VPN (they were previously disabled) from the connection window. Now my virtual machine can access the internet again.
     
  13. amcan

    amcan Bit poster

    Messages:
    1
    I've done all so far and still no connection. My ipconfig is:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : andrew-2939d837
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-DE-F3-5A-BF-CE
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.7
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Tuesday, February 06, 2007 9:44:11 PM
    Lease Expires . . . . . . . . . . : Wednesday, February 07, 2007 1:44:11 AM
     

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