Parallels Desktop 3.0 Build 5638: VM Stopped and fails to start

Discussion in 'Windows Virtual Machine' started by Richard G, Oct 12, 2009.

  1. Richard G

    Richard G Bit poster

    Messages:
    3
    I'm running Parallels Desktop on Mac OS X, 10.4.11 and experienced a problem where the VM would not start. While it's going through its paces, I get a black screen followed by the windows start up screen and then a blue screen (only a split second though) and It has an error code stating: "Stop c000135 unable to locate component. The application has failed to start because winsrv was not found. Reinstalling the application may fix this problem"
    That's the best I could get after trying to read it 100 times.
    I went to Parallels support and installed build 5638. Still not working. Parallels support has been pretty jammed up all day and I need to get this resolved. I have the XP disk and key, but fear losing any data on my virtual machine. Can anyone provide assistance? I'm a rookie when it comes to the Mac and Parallels technology and would greatly appreciate any assistance that can be offered.
     
  2. Richard G

    Richard G Bit poster

    Messages:
    3
    Anyone out there??

    I have a ticket # for paid support with Parallels and they have not ben able to resolve this issue. I'm still stuck after first reporting this problem to support a week ago...Any ideas? I'm all ears. Thanks- Rich
     
  3. SandraB

    SandraB Bit poster

    Messages:
    7
    I have experienced the same problem today. How can I fix the Windows XP again?
    @Richard G: have you resolved this problem in the mean time?

    HELP!
    Thank you.
    Regards
    Sandra
     

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