Can't not start a win 7 vm

Discussion in 'Installation and Configuration of Parallels Desktop' started by ZheW, Sep 27, 2010.

  1. ZheW

    ZheW Bit poster

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    I have a win7 vm installed on my mac. It worked pretty good before. However, I could not start my vm a week ago with a fatal error pop up window. I also upgrade to Parallels 6 and it still does not work.

    The report ID is 6748026. I really need to start this VM as soon as possible for some emergent work. Can someone help here?
     
  2. joevt

    joevt Forum Maven

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    Only Parallels people have access to reports. If you want help here then you need to post more information like a screen shot of the error, and how your virtual machine hard disks are setup.
     
  3. ZheW

    ZheW Bit poster

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    Memory failed?

    Thanks joevt

    I went through all the log files and found this error in vm.log:

    failed to create memory model
    Init Guest mem failed
    Guest memory object allocation failure!
    Error: Throwing exception id=2147484040 (PRL_ERR_VM_UNABLE_ALLOC_MEM).
     
  4. ZheW

    ZheW Bit poster

    Messages:
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    Here is more info:
    Mac OS version: 10.6.4
    Parallels build 6.0.11822
    Macbook Pro
    8GM RAM
    1 500GB hard disk
    This issue started from a Parallels 5's build.
    My vm is in my users/documents/parallels folder
    Error: Throwing exception id=2147484040 (PRL_ERR_VM_UNABLE_ALLOC_MEM).
     
  5. joevt

    joevt Forum Maven

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    How much memory are you assigning to the virtual machine? Try reducing the memory. How much graphics memory?

    How much space is left on your Mac OS X hard disk and the hard disk that contains the virtual machine (usually the same hard disk)?

    Have you tried uninstalling Parallels (using the Uninstall program on the .dmg), restarting, then installing again? Your virtual machines will not be erased.

    Have you tried creating a new virtual machine that points to the current virtual machine's virtual hard disk .hdd?
     
  6. ZheW

    ZheW Bit poster

    Messages:
    4
    I tried different memory acoumt from 512MB to 2GB and neither one works. I only have one hard disk that still have 200GB free space. I have this same error: Failed to reserve swap file disk spac when I tried to start my old VM or the a new VM I want to add from a boot camp. I guess Mac does not allow my Parallels to hold hard disk for swap file disk space.

    Are there some places that I can check to find out how Mac control Parralles?
    I have never used .hdd to recover a vm. How that works?

    Thank you
     
  7. joevt

    joevt Forum Maven

    Messages:
    1,210
    Virtual machines are usually stored as .pvm files in ~/Documents/Parallels. .hdd files are usually stored inside the .pvm files. So you can create a new virtual machine, Continue without disc, select the OS on the .hdd, Like a PC, Customize settings before installation, Create. go to Hardware in the new virtual machine configuration, Hard Disk 1, select [-] to remove the hard disk, Move to Trash, then [+] to create a new Hard Disk, Type: Existing image file, Location: Choose a file, navigate to inside the old .pvm, select the old .pvm's .hdd file, Choose. Now you can start the new VM. Does it have the same error?

    If the error doesn't exist for the new .pvm, then move the old .pvm's .hdd file out of the old .pvm, then remove the old .pvm from Parallels Desktop Virtual Machine List window (right click) and use the "move to the trash" option. Make sure the old .pvm's .hdd file didn't also move to the trash, and reselect the .hdd in the new .pvm's Hard Disk 1 settings.
     

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