I'm stuck...help from Parallels team please

Discussion in 'Parallels Desktop for Mac' started by lcseds, Jan 26, 2007.

  1. lcseds

    lcseds Bit poster

    Messages:
    3
    I am trying to install Parallels for the first time (paid for and downloaded a few weeks ago). Install tells me invalid key code. I typed it exactly as listed from my order email. Checked it a dozen times. Went to use the report a problem on the support page. Does not recognize my email as a valid one. Tried to re-register and after filling in all the info sections on the form I hit "Submit". Only thing that happens is the pages wipes all my entries out and starts back with a clean registration form.

    So, I can't load the software, and I can't register to ask for help.:(
    Ideas?
     
  2. johnkgibson

    johnkgibson Bit poster

    Messages:
    9
    you might try sending and email to

    [email protected]

    This will get you to someone who may be able to help.
     
  3. lcseds

    lcseds Bit poster

    Messages:
    3
    Thanks. I'll try that.
     

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