ACT! 2010 Errors with Windows 7 and Parallels 5

Discussion in 'Windows Virtual Machine' started by Jackie M, Mar 28, 2010.

  1. Jackie M

    Jackie M Bit poster

    Messages:
    3
    I recently installed ACT! 2010 to run in Windows 7 on Parallels 5. I am using Mac os x 10.5.8.
    For the most part, everything is running fine, with the exception of setting a few prefs.
    When I attempt to change the Startup Prefs in ACT!, I receive the following message:

    "The folder you specified does not exist. Create it?" I answer 'yes'. Then this error message shows up:

    "The given path's format is not supported."

    I have already changed my Parallels prefs to remove all sharing between Mac and Windows 7. That took care of some previous problems, but this one still hangs on.

    Any suggestions?
     
  2. I-che

    I-che Pro

    Messages:
    492
    Hi Jackie M,
    please make sure to disable Shared Profile in virtual machine's configuration (Options tab). Please let me know if the issue still persist.
     
  3. Jackie M

    Jackie M Bit poster

    Messages:
    3
    I have already turned off ALL Sharing prefs. Still have the problem...
     
  4. I-che

    I-che Pro

    Messages:
    492
    Hi Jackie M,
    may be you can specify some certains settings in Startup Preferences that fail? I have installed application in my test environment (Shared Profile disabled) and it does not give any error messages, when I change startup preferences.
     
  5. Jackie M

    Jackie M Bit poster

    Messages:
    3
    Thanks. Here's everything...

    VIRTUAL MACHINE menu - CONFIGURE - OPTIONS tab

    Shared Folders: Share these Mac folders - NONE

    Shared Profile: Enable Shared Profile - UNchecked

    Shared Applications: Share windows apps w/ Mac OS X - UNchecked
    Share Mac OS X apps with Windows - UNchecked

    The only prefs that come up with this error are under the 'Startup' tab. All other prefs work fine.
     
  6. I-che

    I-che Pro

    Messages:
    492
    Hi Jackie M,
    I mean Startup Preferences in ACT! 2010. According to your first posting, you receive
    "The folder you specified does not exist. Create it?" message when you Startup Prefs in ACT! 2010. To edit them in ACT! 2010, I navigate to Tools > Preferences... Startup tab, and no matter what settings I change, there are no error messages. Please give step-by-step instruction how to reproduce the issue.
    You can also try to reinstall ACT! 2010 on virtual machine where Shared Profile is disabled.
     

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