Cannot save FrameMaker files through PSF after update

Discussion in 'Windows Virtual Machine' started by Paul Hague, Mar 28, 2010.

  1. Paul Hague

    Paul Hague Bit poster

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    I've been running Adobe FrameMaker 8 quite successfully under Windows Vista under Parallels 5 under Snow Leopard for some months. After a 2 week hiatus, during which I installed build 5.0.9344, this morning I cannot save FM files on my Mac. I get a message like this: "Preface.fm.XXX that FrameMaker wrote may be damaged," where XXX is a random set of hex digits. Nothing is written, not even the so-called damaged file. Thankfully, my original file is still OK.

    I can open FM files that I have previously saved on my Mac, automatically backed up through Time Machine. I can also save FM files directly under Windows and other applications can save files through PSF.

    My initial diagnosis is that somehow the update of Parallels Desktop has affected FrameMaker. I haven't made any changes to FM recently. I've reinstalled Parallels Tools and rebooted Windows, to no avail. I've created a new shared folder, but again no success.

    FM is a quirky program. So this update may have triggered an obscure FM networking problem, which I still have to investigate.

    In the meantime, any suggestions as to what might have caused this problem in Parallels Desktop?
     
  2. I-che

    I-che Pro

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  3. Paul Hague

    Paul Hague Bit poster

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    Many thanks, that solved the problem.

    However, the installation did not run smoothly. First Parallels Desktop crashed when I tried connecting to the ISO hotfix image. Then after re-installing the Parallels Tools and rebooting Windows, I got the message 'This copy of Windows is not genuine'. This disappeared after a second reboot.

    Paul
     

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