You would think I would be able to ask a simple question like this by emailing [email protected] as shown here: Parallels Desktop 5 Unfortunately this email address is apparently no longer accepting mail as it bounces back. Wow...I'm starting to get that Fusion 3 feeling. Anyway, here's my question. Dunno if anybody can answer it here. Back in May I received Parallels Desktop v4.0.3844 with a MacUpdate Promo Bundle. I would like to upgrade this to version 5 but have heard that Parallels sometimes deny these upgrades. Can anybody confirm whether I am eligible or not please? Thanks