windows explorer restarting error

Discussion in 'Windows Virtual Machine' started by itinko, Feb 1, 2010.

  1. itinko

    itinko Bit poster

    Messages:
    2
    I've installed Desktop 5 and when I run Parallels in anything other than windowed mode I keep getting Windows Explorer has encountered an error and needs to restart.

    Using Bootcamp Windows 7 64bit partition.
    Allocated 1GB 1 Processor to VM

    Thanks for any help resolving this.

    Michael
     
    itinko, Feb 1, 2010
    #1
  2. I-che

    I-che Pro

    Messages:
    492
    Hi Michael,
    please do the following:
    1. make sure that your Parallels Desktop is updated to latest build 9310
    2. try to uninstall Parallels Internet Security and check the performance
     
    I-che, Feb 2, 2010
    #2
  3. itinko

    itinko Bit poster

    Messages:
    2
    Yes, I'm running 9310. I didn't install the Parallels IS so that's not a factor.
     
    itinko, Feb 2, 2010
    #3
  4. I-che

    I-che Pro

    Messages:
    492
    Hi Michael,
    please try to remove any entry of Parallels Tools from Programs list, restart virtual machine and install Parallels Tools from Virtual Machine menu. If the problem persists, please provide us with following details:
    1. screenshot of error message
    2. problem report sent via Help > Report a problem. Post its ID here.
     
    I-che, Feb 3, 2010
    #4

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