Permission denied during installation

Discussion in 'Parallels Compressor' started by netdog, Apr 21, 2006.

  1. netdog

    netdog Hunter

    Messages:
    117
    I can't activate because I am told that the key is valid, but I don't have sufficient access, and if I try to run the Compacter in my OS X host, I get the message "permission denied." I am running an account with administrator priviledges.
     
  2. peter

    peter Parallels Team

    Messages:
    1
    Have you installed compactor the same user as you are working now?
     
  3. Andrew @ Parallels

    Andrew @ Parallels Parallels Team

    Messages:
    1,507
    BTW - you can install VM Compactor directly into Windows guest OS. But in this case you should download Windows EXE package ofcourse.
     
  4. netdog

    netdog Hunter

    Messages:
    117
    Yes, I am in the same account, and I prefer to install this under OS X host.
     
  5. le848dave

    le848dave Bit poster

    Messages:
    5
    I'm having a similar problem. I am logged in as the same user (my only user actually) who installed parallels and the compactor. It gives the error:

    "The activation key is valid, but error was occurred while saving license file. Please make sure you have proper permissions to activate a product!"
     
  6. netdog

    netdog Hunter

    Messages:
    117
    That's the one
     
  7. le848dave

    le848dave Bit poster

    Messages:
    5
    Ok got it working. For some reason the installer on OS X made the owner/group 501/admin.

    I did this at terminal to make it work:

    sudo chown <my_user_name>:<my_user_group> Parallels-VM-Compactor

    Then it activated. I ran Windows XP w/ the ISO and during booting my machine rebooted...not the VM, it never got into XP, but my MacbookPro rebooted, no kernel panic, just a hard boot.

    I reboot and load up XP and it looks fine, try to run the ISO and it tells me it's not activated. So I look in the Parallels-VM-Compactor folder and again, all the files inside are owned by 501:admin. So I disconnect the virtual CD in XP, shut down Parallels and chown those files

    cd /Applications/Parallels-VM-Compactor

    sudo chown <my_user_name>:<my_user_group> *

    Then I run the activator and reboot XP and it all works.
     

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