Trouble using 2 Keyspan 19HS at the same time

We use Parallels mostly for the marine navigation programs on our sailboat.

For the past 4 years I've been using one Keyspan adaptor that connects to an SSB radio to do HF radio email.

I have just added a second Keyspan USB adaptor that is suppose to control the radio frequency making it easier to operate and send emails. So far I can only get one Keyspan adaptor to work. Either one but only one at a time.

Since in order to make the darn frequency control cable to work I need to have both adaptors working at the same time I have to figure it out.

Any suggestions or can anyone point me to a webpage or information on getting both to work. I would think that first the Mac. needs to recognize both Keyspan adaptors. The second part is getting Parallels to recognize them both and finally the program itself. In this case, a program called Sailmail.

Using Parallels 3.0, XP and an Intel Macbook

Any help appreciated. Dan,,,,,, Our website www.svtropicaldance.net

Currently in Bocas Del Toro, Panama

 

Hi, DanielY.

We need to know full version info for your soft.

Parallels Desktop 3.0.????
MacOS X 10.?

If software out of date, please try to update.

 

Sorry it took so long to get back to you. It's a communication thing

Alexander Haltman and the Parallels support team.

I thought I would receive a notice that you responded on my email address but it didn't happen so I just found your response. I have updated to Parallels 5 but it still doesn't work.

Info,,,, Parallels Desktop 5, Intel Macbook with 10.5.8. running Windows XP ( everything up to date ) Airmail communication program http://www.siriuscyber.net/

Our Pactor modem is a 2001 pre usb model making it a bit more difficult. I understand that the new USB model Pactor modem works fine with Parallels 5 and an Icom SSB M-710. Unfortunately to purchase a new Pactor modem is more than $1,000.00 dollars.

We are currently in California and are flying back to the boat in Panama next week. We will be doing a 1,000 mile passage and it would be great to get both Keyspan adaptors working for our 'weather report emails' over the HF radio. As mentioned, I can receive and send emails through the Pactor digital modem with one Keyspan adaptor but I have to manually tune the Icom 710 high frequency radio as I can't get 2 Keyspand adaptors to work at the same time. If I can get the 'frequency control cable' to work, the 'Airmail' program will make the process a lot easier. Especially while sending and receiving information during rough weather

It's possible that one of the Keyspan adaptors have gone 'belly up' or has a problem as one seems to work better than the other and I have started using only that one. Other than replacing the Keyspan adaptor I have no idea how to correct the problem.

I'm open to all ideas on how to get it to work. Are there any dual adaptors ( 2 serial to usb in one ) that may resolve the problem easily?,,,,, or, any ideas.

Thanks,


Dan y
SV 'Tropical Dance' www.svtropicaldance.net
Bocas Del Toro, Panama