Can't install 3846 update

Discussion in 'Installation and Configuration of Parallels Desktop' started by Desert Rat, Sep 11, 2009.

  1. Desert Rat

    Desert Rat Bit poster

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    I'm running parallels desktop 4.0 on mac with snow leopard. I downloaded update, and after i type in my mac password to allow for update program to run, the installation begins and then stops after about 5 seconds. No error message. I downloaded again and same problem. Please help!
     
  2. mikeojohnson

    mikeojohnson Bit poster

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    Same problem

    I have the same problem with a MacBook Pro and MacPro.
    Mike
     
  3. David Richards

    David Richards Bit poster

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    Same problem here

    I am having the exact same problem. The install works up until the point of the License Agreement screen. This screen flashes briefly onto the screen then the installation fails and quits.

    Please advise ASAP.
     
  4. HenryG

    HenryG Bit poster

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    Please click one of the Quick Reply icons in the posts above to activate Quick Reply.
     
  5. HenryG

    HenryG Bit poster

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    Same problem here. I was already on 10.6.1 when I run the update... something wrong with that?
    Any help would be appreciated :)
     
  6. Tony Brandao

    Tony Brandao Bit poster

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    Run the installer by itself

    Go to the downloads folder the run the.dmg. That worked for me.
     
  7. CarolM

    CarolM Bit poster

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    No installer found

    To get rid of the interminable reminders to install, I click ok, install, and after the password screen I get the message that no installer file is found: contact support. OK, where is the support and why when I download do I get everything but the installer?
     
  8. HenryG

    HenryG Bit poster

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    Thanks!

    @Tony: Thanks for the solution. Like that it works :)
     

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