Unable to Use Network Adapter?

Discussion in 'Installation and Configuration of Parallels Desktop' started by waseemb, Sep 8, 2009.

  1. waseemb

    waseemb Bit poster

    Messages:
    4
    So after reading alot of posts and articles im still stuck, i have a macbook pro with 10.6 and parallels 4.0.3864, i installed xp on the vm and works fine but i cant get the internet to work on it. ive tried all 3 types of connections, on the prefrences but every time i change my config on apples network the connecetion goes from connected to, "self assinged i.p".

    I followed this guide http://kb.parallels.com/en/5557 and used the bridge connection way but still no luck.

    Few questions,

    In the prefrences on pd in the network bit, it should be host-only networking right? as opposed to shared?
    both the start and end address are default (i changed them back after following the guide), also should these details match the ones in apples network prefrences?

    Any help appricated, thanks.
     
  2. jasab

    jasab Bit poster

    Messages:
    2
    have you tried using bridged mode in configuration settings. This will take the parallels ports out of the equation.
     
  3. Elric

    Elric Parallels Team

    Messages:
    1,712
    Most of the time "Shared Networking" should be used. It should work always and if it doesn't - it is an issue.

    Host-Only networks provides networknig only to the Mac on which the VM is running.

    Parallels Shared Networking acts like router between external network and VM, so ip-address inside VM should be different from IPs in Apple's network preferences.

    When Shared networking is used and values in PD Preferences->Network are defaults, IP-address in VM is something like 10.211.55.x (any number instead of x)

    PS: post here the output of ipconfig /all while VM is in Shared Networking mode if info above have not helped
     
  4. waseemb

    waseemb Bit poster

    Messages:
    4
    Hi,

    i tried the above and still no luck, heres my details from ifconfig
    Last login: Wed Sep 9 22:13:52 on ttys000
    waseem-butts-macbook-pro:~ wazb723$ ifconfig
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:26:b0:e0:b9:a8
    media: autoselect status: inactive
    supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,flow-control> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,flow-control> 100baseTX <full-duplex,hw-loopback> 1000baseT <full-duplex> 1000baseT <full-duplex,flow-control> 1000baseT <full-duplex,hw-loopback>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::226:bbff:fe06:c31f%en1 prefixlen 64 scopeid 0x5
    inet 192.168.0.12 netmask 0xffffff00 broadcast 192.168.0.255
    ether 00:26:bb:06:c3:1f
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:8%en3 prefixlen 64 scopeid 0x6
    inet 169.254.216.9 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:08
    media: autoselect status: active
    supported media: autoselect
    en4: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:9%en4 prefixlen 64 scopeid 0x7
    inet 10.211.55.3 netmask 0xffffff00 broadcast 10.211.55.255
    ether 00:1c:42:00:00:09
    media: autoselect status: active
    supported media: autoselect
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
    lladdr 00:26:b0:ff:fe:e0:b9:a8
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    waseem-butts-macbook-pro:~ wazb723$

    So ill tell you my exact settings,

    Paralles Desktop --> Prefences --->Network

    Connection type - shared networking

    DCHP Server is enabled

    start address - 10.211.55.1
    end address - 10.211.55.254
    subnet mask - 255.255.255.0
    subnet - 10.211.55.0

    port forwarding list is empty


    VM config network adaptor

    enabled is checked
    connected is checked
    shared network

    Now i think this is the problem on apple network

    i have two parallel...dapter

    one is shared network and the other is host only

    they both say connected when on manual but when i change to dhcp, i get self assigned ip address and when i rum the vm i get

    "Unable to use the network adapter 1.

    Make sure that the network adapter 0 is available and enabled on your Mac."

    any ideas?
     
  5. Elric

    Elric Parallels Team

    Messages:
    1,712
    It is important detail!
    please try http://kb.parallels.com/en/6317

    PS: it would be very helpful if you could before applying "Cleanup Kernel Extensions utility" from KB execute and post here the output of next two commands in terminal

    " kextstat | grep prl_ "
    and
    " ls -al /System/Library/Extensions/prl* "
     
  6. waseemb

    waseemb Bit poster

    Messages:
    4
    Okay so i ran kernal, and now i dont get the no network adaptor message, and i now have a port on my port forwarding list in network prefrences. i still get the self-assinged ip adress thing, quick question, should i leave it as manual on my mac network prefrences or should it defo be dchp?

    kextstat | grep prl_ details.. i get no known directory

    Last login: Thu Sep 10 19:19:48 on console
    kextstat | grep prl_waseem-butts-macbook-pro:~ wazb723$ kextstat | grep prl_
    124 0 0x3102a000 0x89000 0x88000 com.parallels.kext.prl_hypervisor (4.0 3846.436204) <7 5 4 3 1>
    125 0 0x306c7000 0x3000 0x2000 com.parallels.kext.prl_hid_hook (4.0 3846.436204) <7 5 4 3 1>
    126 0 0x306bc000 0x4000 0x3000 com.parallels.kext.prl_usb_connect (4.0 3846.436204) <34 7 5 4 3>
    127 0 0x306c0000 0x7000 0x6000 com.parallels.kext.prl_netbridge (4.0 3846.436204) <5 4 3 1>
    128 0 0x306ea000 0x5000 0x4000 com.parallels.kext.prl_vnic (4.0 3846.436204) <82 4 3>

    ls -al /System/Library/Extensions/prl* details ...
     
  7. Elric

    Elric Parallels Team

    Messages:
    1,712
    Good news,


    It should be manual. I'd recommend to go to the Parallels Desktop->Preferences->Networking and press the "Restore Defaults" button. If this won't help, I have further steps in mind )
     
  8. waseemb

    waseemb Bit poster

    Messages:
    4
    What can I say? Elric you are a genius, thank you very much, best customer service/support I’ve ever received.
     

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