Parallel Tools: Windows can't verify the publisher of this driver

Discussion in 'Installation and Configuration of Parallels Desktop' started by ErinT, Aug 14, 2009.

  1. ErinT

    ErinT Bit poster

    Messages:
    2
    I just did an update via the automated "Check for updates" feature for Desktop 4.0 for Mac.

    I'm getting a "Windows Security" notice when I install Parallel Tools telling me that "Windows can't verify the publisher of this driver". I have the two options to either cancel the install or install anyway. When I click "Install ... anyway", the "Windows Security" notice goes away for a second, then comes back. No matter how many times I click "Install ... anyway", the notice comes back and I'm locked out of completing the installation of Parallel Tools.

    I had Parallel Tools installed in the previous build of Desktop 4.0 without problems. So something broke big time in the update. Can I get the old build of Desktop 4.0 somehow and reinstall it over the broken update?
     
  2. desgael

    desgael Pro

    Messages:
    344
    You have to click "Install this driver software anyway" as many times as it would require.
    Have a look at the following article:
    http://kb.parallels.com/en/5749
     
  3. ErinT

    ErinT Bit poster

    Messages:
    2
    Oh yea, I did that. I just presented me with the same window again in an infinite loop. The only solution was to delete my VMs and reinstall them from scratch. Fun. Hours worth of fun.
     

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