Continuous USB problems

I am unable to connect the only USB device I used with Parallels for more than a year.

In the past week I have had system crashes every time I connected my Garmin ANT USB device that is used to download training data from my Garmin 405 watch.

I have had to restore my virtual machine every time from a backup.

I have followed the discussions in the threads here but was unable to fix the problem. I have done the following:

1. Updated my PD4 to 3180 from a previous version.
2. Unistalled all USB drivers in Windows and USB controller through PD configuration.
3. Reinstalled USB controller.
4. Uninstalled PD4 without uninstalling application settings and reinstalled PD4.

The only effect is that the system does not crash now but the USB is not recognized even by attempting to add hardware in windows.

Can you please help me.

I do not know if this was caused after suspension of VM or after a recent update of OSX.

Regards,
George

 

Hello,
Please have check whether parallels tools are installed or not?

 

Parallels tools have been installed properly.

 

My solution

I had this working fine but changed my Mac. After I changed the Mac, parallels would not recognise the ANT USB stick at all. Normally parallels identifies that something has been plugged in to USB and asks whether parallels should automatically connect it.

I found a work-around which may work for you. Buy a passive USB hub (plugs into USB and provides 2 or more USB sockets). Plug the ANT USB into the USB hub (after having parallels running) and then it works fine (YMMV).

 

Kernel Panic when USB Garmin connects PD4 3844

Same problem after PD4 update, Kernel Panic every time almost immediately after connecting either of my Garmin GPS. (Worked perfectly on PD3).

Macbook C2D 2GB on 10.5.6 crrash in com.parallels.kext.prl_usb_connect(4.0 3844.408728)@0x2e4c3000->0x2e4c6fff

==============

Fri May 15 20:43:51 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x00000008, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000008, CR3: 0x00cf4000, CR4: 0x00000660
EAX: 0x071b4180, EBX: 0x03c2c800, ECX: 0x03e13668, EDX: 0x0762bae0
CR2: 0x00000008, EBP: 0x341efc58, ESI: 0x03f6cd00, EDI: 0x03d1b6c0
EFL: 0x00010202, EIP: 0x00000008, CS: 0x00000008, DS: 0x00120010
Error code: 0x00000010

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x341efa28 : 0x12b4f3 (0x45b13c 0x341efa5c 0x1335e4 0x0)
0x341efa78 : 0x1a9c68 (0x464700 0x8 0xe 0x463eb0)
0x341efb58 : 0x1a038d (0x341efb70 0x0 0x341efc58 0x8)
0x341efb68 : 0x8 (0xe 0x3d10048 0x530010 0x10)
0x341efc58 : 0x2e4c49e9 (0x49cee00 0x3f6cd00 0x341efc88 0x85f3f40)
0x341efc88 : 0x2e4c4a92 (0x49cee00 0x1d100000 0x91e 0x1)
0x341efcc8 : 0x2e4c5007 (0x49cee00 0x1d100000 0x91e 0x1)
0x341efd28 : 0x43c7bf (0x5f18580 0x3b4e680 0x98 0x11e7de)
0x341efd78 : 0x18a6a7 (0x5f18580 0x4f69200 0x98 0x44669c0)
0x341efdb8 : 0x12d506 (0x5721e90 0x446699c 0x341efdf8 0x11f1c6)
0x341efdf8 : 0x126609 (0x5721e00 0x3912bdc 0x4aa4000 0x0)
0x341eff08 : 0x198153 (0x341eff44 0x0 0x0 0x0)
0x341effc8 : 0x1a0977 (0x4f312e0 0x0 0x1a30b5 0x6695e40)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb007f688
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.prl_usb_connect(4.0 3844.408728)@0x2e4c3000->0x2e4c6fff
dependency: com.apple.iokit.IOUSBFamily(3.2.7)@0x3477c000

BSD process name corresponding to current thread: prl_vm_app

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)

============================================

 

An update

Re-installed the latest Garmin drivers, now works fine with my e-trex but fails with what looks like the same kernel panic every time with my Nuvi, very strange.

Fri May 15 21:19:29 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x00000028, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000028, CR3: 0x0103c000, CR4: 0x00000660
EAX: 0x07ca7520, EBX: 0x03efe400, ECX: 0x04c7aa30, EDX: 0x09b2a8e0
CR2: 0x00000028, EBP: 0x45c87c58, ESI: 0x04ed8000, EDI: 0x03e55280
EFL: 0x00010202, EIP: 0x00000028, CS: 0x00000008, DS: 0x00120010
Error code: 0x00000010

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x45c87a28 : 0x12b4f3 (0x45b13c 0x45c87a5c 0x1335e4 0x0)
0x45c87a78 : 0x1a9c68 (0x464700 0x28 0xe 0x463eb0)
0x45c87b58 : 0x1a038d (0x45c87b70 0x0 0x45c87c58 0x28)
0x45c87b68 : 0x28 (0xe 0x3e50048 0x530010 0x10)
0x45c87c58 : 0x448a69e9 (0x443bc80 0x4ed8000 0x45c87c88 0x9746e20)
0x45c87c88 : 0x448a6a92 (0x443bc80 0x1d100000 0x91e 0x1)
0x45c87cc8 : 0x448a7007 (0x443bc80 0x1d100000 0x91e 0x1)
0x45c87d28 : 0x43c7bf (0x689fb80 0x9383bc0 0x98 0x11e7de)
0x45c87d78 : 0x18a6a7 (0x689fb80 0x4c64a00 0x98 0x673c3c0)
0x45c87db8 : 0x12d506 (0x686ae90 0x673c39c 0x45c87df8 0x11f1c6)
0x45c87df8 : 0x126609 (0x686ae00 0x3c5a730 0x45d9554 0x0)
0x45c87f08 : 0x198153 (0x45c87f44 0x0 0x0 0x0)
0x45c87fc8 : 0x1a0977 (0x5056760 0x0 0x1a30b5 0x5056760)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb007f688
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.prl_usb_connect(4.0 3844.408728)@0x448a5000->0x448a8fff
dependency: com.apple.iokit.IOUSBFamily(3.2.7)@0x596000

BSD process name corresponding to current thread: prl_vm_app

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)

 

vicz, help us fix this bug please.
1. Connect your Garmin GPS to MacOs
2. Start Parallels Desktop
3. Go to help menu, generate problem report and send it to paralles
4. Post report ID here

 

problem report has been sent to the Parallels Support team with id 217353