Upgrade from v3 to 4

Discussion in 'Windows Virtual Machine' started by gal bino, Apr 7, 2009.

  1. gal bino

    gal bino Bit poster

    Messages:
    1
    So I just upgraded from version 3 to 4. That is, I purchased version 4, and tried to install it, but got rather stuck. It says that I need to shut down Windows XP, except that Windows XP is not open, and I have already uninstalled version 3. what to do? I am not quite computer savvy and really need Parallels for schoolwork.

    Thanks for any help you can give
     
  2. galochka

    galochka Hunter

    Messages:
    187
    Hello,

    Please do the following:
    1) Quit installation process of Parallels Desktop 4.0
    2) Open Terminal -> Applications -> utilities -> Terminal
    3) cd /Documents (hit Enter)
    sudo rm -rf .parallels-vm-directory/ (it may require password, p0lease try your Mac password, it will be invisible)
     

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