Same problem, no response from Parallels support
I'm having the same problem as Doug. I tried downloading the update. Still no solution. I'm trying to install XP on a new MacBook Pro running OS 10.4.7. I emailed Parallels support 6 days ago; no response, even though they promise a response within 3 business days. Any help much appreciated.
Ken
Thank you for your reply, Vladar.
I have followed your instructions EXACTLY.
They worked as far as they went.
Here's the problem now:
As I follow the installation instructions for Windows XP Pro, and after the disk has run installing a number of files, a screen appears "Welcome to Setup. This portion of the Setup Program prepares Microsoft XP Professional to run on your computer."
The screen then gives three bulleted options:
"To set up Windows XP now, press ENTER.
"To repair a Windows XP installation using Recovery Console, press R.
"To quit Setup without installing Windows XP, press F3."
When I press ENTER on my keyboard, nothing happens. Same for when I press R or F3.
I'm stuck again. I need help, please.
Thank you.
Ken
-----
Update:
I received the following reply from Parallels Support today. It's posted below, along with my response to them. I hope this will help other users, and perhaps another user can help me surmount this latest problem, mentioned below.
Thanks,
Ken
----
Thank you for your reply, Vladar.
I have followed your instructions EXACTLY.
They worked as far as they went.
Here's the problem now:
As I follow the installation instructions for Windows XP Pro, and after the disk has run installing a number of files, a screen appears "Welcome to Setup. This portion of the Setup Program prepares Microsoft XP Professional to run on your computer."
The screen then gives three bulleted options:
"To set up Windows XP now, press ENTER.
"To repair a Windows XP installation using Recovery Console, press R.
"To quit Setup without installing Windows XP, press F3."
When I press ENTER on my keyboard, nothing happens. Same for when I press R or F3.
I'm stuck again. I need help, please.
Thank you.
Ken
----
> Hello,
>
> You have to install Windows Xp on newly
> created virtual hard disk.
>
> First of all be sure that you installed latest updates for Parallels
> Desktop
>
> http://download.parallels.com/GA/Parallels-Desktop-1940-Mac-en.dmg
>
> and that you have real bootable Windows Xp installation CD
> (not just upgrade CD)
> Do not bother about item 6, follow the instruction:
>
>
> 1. If not running, start Parallels Desktop
> 2. In the Resourses list click the CD/DVD-ROM link
> 3. In the Configuration Editor select CD/DVD-ROM
> and verify that Enabled and Connect at startup are
> selected.
> 4. Select Use CD/DVD-ROM and specify which drive to use
> in the CD/DVD-ROM Drive pop-up menu. Click OK
> 5. In the virtual machine configuration window click Save
> 6. Insert the Windows XP disc into the drive
> 7. Start the virtual machine by clicking Power On button
> 8. Follow the installation instruction for Windows XP
>
> Regards,
> Vladar
>
Last edited: Oct 13, 2006