PDF User Guide Corrupted - 1884

Discussion in 'Parallels Desktop for Mac' started by originalgeek, Sep 13, 2006.

  1. originalgeek

    originalgeek Bit poster

    Messages:
    3
    FYI

    When I try to open the Parallels User Guide in the Parallels-Desktop-1884-Mac.dmg file using Adobe Reader 7.0.8, I get:

    There was an error opening this document. The file is damaged and could not be repaired

    Thought you might like to know.
     
  2. joem

    joem Forum Maven

    Messages:
    1,247
    Works fine for me in preview. If that doesn't do it for you, try downloading another copy.
     
  3. originalgeek

    originalgeek Bit poster

    Messages:
    3
    Are you sure you're trying the one from this file:
    http://download.parallels.com/RC/Parallels-Desktop-1884-Mac.dmg

    Because:

    a) .dmg files have a checksum, mine did not issue a checksum error after "Verifying..."
    b) I get "File Error / Couldn't open the file" with Preview
    c) after re-downloading the 1884 file _again_, I still get the same error messages from Adobe Reader and Preview

    Plain and simple, there is some problem with the .PDF file in the download I linked above.

    PS Just because I'm new on this forum does not mean I'm new to computers.
     
  4. joem

    joem Forum Maven

    Messages:
    1,247
    The one in the package download seems to be a stub - 4k. I downloaded the user guide from the Parallels web site - 3.9 meg.
     
  5. Andrew @ Parallels

    Andrew @ Parallels Parallels Team

    Messages:
    1,507
    Yes - I can confirm that PDF in 1884 build is corrupted. It will be fixed in upcoming update. For now you can download correct help from website - http://www.parallels.com/en/download/desktop/ . We apologize for inconvience.
     

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