Upgrade Desktop to 4 - Virtualization disbled

Discussion in 'Installation and Configuration of Parallels Desktop' started by RandomWalk, Jan 20, 2009.

  1. RandomWalk

    RandomWalk Bit poster

    Messages:
    6
    I've had lots of problems upgrading to version 4. At one point it appeared to be going OK and then my mac Mini locked for some time. After that nothing has gone well. After following the last instructions from support I found a new problem in stage one: The Configure->Hardware->CPU shows virtualization as disabled. I have the latest Boot ROM Version: MM11.0055.B08. Support has directed me to a forum thread in 2006 that has a list of Boot ROM that work or don't (this one is not on the list) and a link to a tool that can check the CPU but that link is broken.

    Anyone have any ideas of what to do?
     
    RandomWalk, Jan 20, 2009
    #1
  2. Flagg

    Flagg Hunter

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    218
    Flagg, Jan 20, 2009
    #2
  3. RandomWalk

    RandomWalk Bit poster

    Messages:
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    Yes, I did: VTX is supported and my machine is up to date.
     
    RandomWalk, Jan 20, 2009
    #3
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Parallels Check it directly from CPU, and if it is shown as disabled, it is highly recommended to contact Apple store
     
    John@Parallels, Jan 23, 2009
    #4

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