Since upgrading to build 3810 I have had Parallels freeze on me at least 3 times a day. None of the windows in Parallels are accessible, I can see the time in the taskbar is frozen and the prl_vm_app is running at about 20% utilization. I checked System and there are no exclamation points. I also tried uninstalling the Parallel tools and reinstalling but I still have it locking up. Any suggestions?
Yes there is antivirus software, but I have had that running since Parallels v3.0. When the Windows XP emulation stops responding and I just see the prl_vm_app crusing at 20% utilizating and not responding, is there anything I can do to debug?
Please uninstall antivirus ,and check situation, Also check do you have Parallels Internet Security installed
I can't uninstall antivirus software that has been there since Parallels v3.0. Just locked up again on me and my only option is to reset it. Is there some log I should be looking at?
What do you mean you cannot uninstall AV? If there are errors check in Application and System logs http://support.microsoft.com/kb/308427
