Problems sharing Mac printer

Discussion in 'Installation and Configuration of Parallels Desktop' started by mcarlson, Dec 7, 2008.

  1. mcarlson

    mcarlson Bit poster

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    I have a Canon iP3500 printer, and I followed the instructions on page 138 of the user guide for Sharing a Mac Printer, but nothing prints. I tried adding the printer with both the HP and the Apple drivers specified, but I can't get it to work. Windows thinks the job has printed and deletes it from the cue, but nothing ever prints. I've seen lots of posts regarding this, but no solutions. Can anyone help me out here?
     
  2. John@Parallels

    John@Parallels Forum Maven

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    Printer is set to default in mac OS?
    What printer is selected in VM - Configure - Parallel Port?
     
  3. mcarlson

    mcarlson Bit poster

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    In System Preferences in OS X, the Canon is set as the default printer.

    I've tried setting the VM Parallel 1 port printer both to "default" and to specify the Canon printer - neither one works.
     
  4. John@Parallels

    John@Parallels Forum Maven

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    Please check that you are following steps bellow,
    Note, it is necessary to uninstall all custom drivers
    Sharing a Mac Printer

    You can share any printer connected to you Mac with your Windows or Linux virtual machine. The printer will be available through the virtual machine's parallel port.

    To share your Mac's printer:

    Launch Parallels Desktop and open the virtual machine.
    Open the Virtual Machine Configuration dialog by choosing Configure from the Virtual Machine menu. Make sure that the configuration includes a parallel port. If necessary, add it. See Adding a Parallel Port.
    In the Parallel Port pane, make sure that the Enabled option is selected. Select Connected, if you want the printer to be automatically connected on the virtual machine startup.
    Select the Printer option. You can choose a specific printer from the printers list or use the Default printer option if you want to use the default printer set in Mac OS X.
    Click OK to close Virtual Machine Configuration.
    Start the virtual machine.
    In the guest OS, no matter what type of printer you have, install either the HP Color LaserJet 8500 PS, or Apple Color LW 12/660 PS printer driver.
    Warning: Do not install the driver from the installation CD, supplied with your printer, in the virtual machine.

    Adding a printer in Windows guest operating systems
    To add a printer in a Windows guest OS:

    Start the Windows virtual machine and log in as administrator.
    Open the Windows Start menu, select Control Panel.
    In the Control Panel window, select the Printers and Faxes (or Printers) item.
    Open the Add Printer wizard:
    In Windows XP click the Add a printer link.
    In Windows 95 /98 /NT /ME /2000 /2003 double-click the Add printer icon.
    In the Add Printer wizard:
    In Windows Vista:
    - click Add a local printer,
    - select Use an existing port and click Next.
    In Windows 2000 /XP /2003:
    - click Next in the wizard's first dialog,
    - in the Local or Network Printer dialog, click Local printer attached to this computer.
    In Windows 98/ME:
    - click Next in the wizard's first dialog,
    - for the How is this printer attached to your computer? select the Local printer option.
    In Windows 95/NT:
    - click Local printer.
    Continue with the general installation procedure and install either HP Color LaserJet 8500 PS or Apple Color LW 12/660 PS driver.
     
  5. markwhite

    markwhite Bit poster

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    Also had issues installing printers. Finally did get it to work but I have printers with 11x 17 and duplex capability. The HP driver seems to have an 11 x 17 option but neither has duplex. Not to mention none of the functionality of the printer native drivers. Is there no way around this?
     
  6. John@Parallels

    John@Parallels Forum Maven

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    When you are using Shared Mac Printer functionality is limited to HP 8500 PS.
    You can try to detect printer as USB device, or Network printer if (printer is Network one)
    Note, you need to remove all drivers prior to performing this operations, and all pinters
     
  7. mcarlson

    mcarlson Bit poster

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    I've tried all of the above numerous times and still nothing happens when I try to print. The print job window says it is printing and then the job is deleted, but nothing prints.
     
  8. John@Parallels

    John@Parallels Forum Maven

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    Please create ticket in support we can check situation
     
  9. Random Chaos

    Random Chaos Bit poster

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    The Canon Pixma drivers for Windows don't talk to the Canon drivers for Mac. I've had this issue setting up cross platform printing at work and finally gave up. Windows will "see" the printer, but nothing you send will ever come out. The problem has nothing to do with Parallels, since it happens with network shares also.

    A Windows network share of a Canon Pixma will print from a windows client, but not a mac client. Similarly, a Mac share of a Canon Pixma will print from a mac client, but not a windows client. Officially, Canon states they do not support network shares of the Pixma series printer, even though it does generally work when not in a cross-platform environment.

    I've talked to Canon tech support about a related issue, and their official response was "Canon has found that network/print server/print sharing environments do not function with 100% compliance to Canon compatibility standards."

    My suggestion is to just go to your Devices / USB menu of your VM and connect the printer directly to Windows when you need to print. That's what I do with my Canon.

    Note: The Canon drivers for OSX Tiger DO work cross platform. It is just the Leopard ones that don't.
     
    Last edited: Dec 31, 2008
  10. C6400

    C6400 Bit poster

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    Problems printing in windows but no problem printing in Mac side I am running XPssp3

    Any help yet concerning issues with printing problems while running XP with SSP3?? I can print in mac side but can not print in windows. When I print in window it goes to the printer then cancels itself and set in the printer que until deleted manual. any sug I heard paralle is having issues since SSP3 came out
     
  11. John@Parallels

    John@Parallels Forum Maven

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    I answered you in original thread
     

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