Parallels GA for Mac won't start

Discussion in 'Parallels Desktop for Mac' started by JavaMac, Jun 16, 2006.

  1. JavaMac

    JavaMac Bit poster

    Messages:
    4
    Hello,
    I still can't get parallels to run. I have done the following:

    I tried:
    -AppZapper + manual check for any files
    -Activity monitor to stop prl_dhcpd
    -Empty trash
    -Restart
    -Install
    -Restart
    -run parallels

    I have a Mac Book Pro 2Ghz with 2GB RAM. I had parallels beta 2 and I upgraded to RC2, then GA. Neither would run. --Not when I launch a VM but when I start the app.

    I get the following in my log files:
    -------------------------------------------------------------------------------
    Parallels Desktop 2.2 for Mac OS X version 2.2 Build 1848.0 from 2006-06-13
    -------------------------------------------------------------------------------
    Received SIGBUS: Bus error
    Access to fault address: 0x0
    unknown signal sender: 2
    -------------------------------------------------------------------------------

    Any thoughts? I have purchased the product and would love to use it. I really don't want to reinstall the Mac OS.
    :(
     
  2. joem

    joem Forum Maven

    Messages:
    1,247
    That has a hardware feel to it, but you might uninstall Parallels using the installer that comes with it. (This won't delete your hdd files.), then restart your Mac, empty the trash, install Parallels, restart the Mac again, and start Parallels.

    If that doesn't work, you may want to run the Apple hardware diagnostic (boot from the Tiger disk while holding the D key) and run the diagnostics including the long memory check.

    Actually, the hardware check is probably easier so I'd probably do it first.

    Good luck.
     
  3. JavaMac

    JavaMac Bit poster

    Messages:
    4
    joem,
    I tried both of these things--and I should tell you that I have been using the Parallels installer all along--and it still doesn't run.

    The hardware diagnostics said everything was OK.
     

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