Keyboard Shortcut for 'Alt Gr' not working

Discussion in 'Installation and Configuration of Parallels Desktop' started by strandborg, Nov 12, 2008.

  1. strandborg

    strandborg Bit poster

    Messages:
    5
    Hello,

    I have noticed a problem in the Keyboard Shortcuts preference page. Whenever I try to set the 'Numpad Enter' to map to 'Alt Gr', the mapping magically changes to 'Alt' after I click OK in the window and then open the preferences again.

    Steps to reproduce:

    1: Open Preferences, go to keyboard shortcuts
    2: Add a new shortcut
    3: In the "From:" field, press the numpad enter. The text "Numpad Enter" appears in the text box.
    4: In the "To:" field, select 'Alt Gr' from the drop down box.
    5: Press Ok to close the input box. The entry Numpad Enter to Alt Gr properly shows up in the installed keyboard shortcuts.
    6: Press Ok to close the preferences window
    7: Open Preferences again, go to keyboard shortcuts. The mapping has changed from 'Alt Gr' to 'Alt'.
     
  2. summitscout

    summitscout Hunter

    Messages:
    118
    submit a Problem Report from the help menu. Provide same explanation in the report.
     
  3. strandborg

    strandborg Bit poster

    Messages:
    5
    Thanks, did that now. Does the same behavior happen on other people as well? Using Alt Gr is rather crucial for programming as it is used for all the brackets in scandinavian keymaps. Any workarounds would be appreciated as well.
     
  4. Monergist

    Monergist Bit poster

    Messages:
    2
    I'm having the same problem. Under PD 3.0 I simply used the "Translate Num Enter to Alt Gr" keyboard preference. Now when I try to implement the same feature under 4.0 by mapping 'Numpad Enter' to 'AltGr', the latter repeatedly changes to simple 'Alt' upon clicking 'OK' to exit Preferences. Any word on a fix for this yet?
     
  5. strandborg

    strandborg Bit poster

    Messages:
    5
    Nope, no word from Parallels yet. The latest build (3540) has the same problem. Anybody from Parallels care to comment on this issue?
     
  6. voobrajulia

    voobrajulia Member

    Messages:
    96
    Thank you for reporting this problem to us. We are looking into the issue and hope it will be fixed soon.
     

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