Installing PD Tools in 3.0 Error

I have gone back from PD 4.0 to 3.0 and was installing PD tools and got the Windows error message attached. Anybody have any ideas on how to solve this?

 

Please, create a ticket in our queue and provide me with its number, I will take care about it.

 

I have but it did not send me a ticket number. In 3.0 did it do that? Also no acknowledgement from Parallels. I did it within the last hour.

 

I did this already with the last hour but did not get a tickt number. Did this work that way in 3.0?

[
QUOTE=MakcyD;135677]Please, create a ticket in our queue and provide me with its number, I will take care about it.[/QUOTE]

 

I just tried to install PD Tools in SAFE MODE and that worked. I at least have the icon in the tray and there is PD Tools Iten in the program menu. Go figure still have no idea what the error was for. Probably this is related to why I couldnot get PD 4.0 tools to install. I woudl try that but backwards and forwards in the same week I'm not sure my patience can take it.