Serial (Registration) Number Location

Discussion in 'Installation and Configuration of Parallels Desktop' started by kevinw, Oct 13, 2008.

  1. kevinw

    kevinw Hunter

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    I might be going crazy but since I purchased Parallels in January of 07 I swear at some point in time I had to upgrade to PD 3.0 for $39.99 and when I upgraded they sent me a new registration number from the one that came with the book/disc or maybe I am dreaming? Does Parallels or the OS Is there somewhere I can look? Is there a way to validate that the one I have is the right one. I ask because I am having a larger Hard disk installed and they told me sometimes Parallels doesn't liked being just copied it wants to be reinstalled and if that's the case I hate to get stuck without the proper registration number.
     
  2. John@Parallels

    John@Parallels Forum Maven

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    I do not think it is somehow related to registration key, but what is the error
     
  3. kevinw

    kevinw Hunter

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    John, I haven't had it done yet, I take it in today, this is merely advice from the people at the Mac Shop from their past experience. I have the disk envelope with the serial number on it I just don;t know if it's the new one or the old one. Anyway to tell?
     
  4. John@Parallels

    John@Parallels Forum Maven

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    If there are problems, you can create ticket in support and if you bought it from our shop, sales engineer will send you missed keys
     
  5. kevinw

    kevinw Hunter

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    Was trying to head off a problem while the machine was there as obviously the shop won't bother with your recommendation, If it doesn't install I'll be left to fix it. May I assume (as I don;'t have an answer to this yet) there is no way to validate the serial number I have as the correct one by looking at the installation or somewhere in the operating system?
     
  6. John@Parallels

    John@Parallels Forum Maven

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    We can check it only through key storage, but it is sales department who will check it
     
  7. NivlacS

    NivlacS Bit poster

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    1
    You can check the serial of your product here:

    Library/Preferences/Parallels/licenses.xml

    niv:)
     

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