Can't Install Parallels Tools

Discussion in 'Windows Virtual Machine' started by fenianemt, Jul 2, 2008.

  1. fenianemt

    fenianemt Bit poster

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    I had an earlier version of Parallels (pretty sure it was 3.0) installed and then updated to 5608. I had to manually download it because the dmg that Parallels itself downloaded was apparently corrupt (at least that's what Leopard told me when I tried to manually mount it). The install went fine and my license is still intact. The problem is that I can't install the Parallels tools. When I select that option in the Action menu I see the Mac OS dialog telling me what is about to happen, I click OK, and then nothing happens. The installer never launches in Windows XP (SP2). I even tried uninstalling the old version of the tools. Which I wish I hadn't done. Still can't install the new version (so now I don't have any). Is there a URL where I can download the tools from within Windows and run the installer manually?
     
  2. John@Parallels

    John@Parallels Forum Maven

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    Please check that CD-DVD-rom is listed in Configuration Editor and Enable and Connect at startup is checked
     
  3. fenianemt

    fenianemt Bit poster

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    There is a CD/DVD-ROM1 and "Enabled" and "Connect at startup" are both checked.
     
  4. John@Parallels

    John@Parallels Forum Maven

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    Ok, select use image and point to /Library/Parallels/Tools/vmtools.iso
    you will be able to access this as D: in Windows run PrlTools.exe
     
  5. slauro@berkely.com

    [email protected] Bit poster

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    I have the exact same problem but I canot locate vmtools.iso

    edit:
    found it and it appears to be installing. thanks
     
    Last edited: Jul 2, 2008
  6. fenianemt

    fenianemt Bit poster

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    That didn't work (it told me to insert a disk in drive D:), but using the Devices menu to load it did. Thanks for the help.

    (Now if only it would stop switching my desktop in Spaces when Windows is booting...that's a serious irritation.)
     
  7. John@Parallels

    John@Parallels Forum Maven

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    /Library/Parallels/Tools/vmtools.iso
     
  8. John@Parallels

    John@Parallels Forum Maven

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    We are checking spaces, trying to catch what is causing it.
    btw, instal 10.5.4 it provides some fixes for Spaces
     

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