Was working fine....now, Getting Error Message

Discussion in 'Installation and Configuration of Parallels Desktop' started by bzobrist, Jun 21, 2008.

  1. bzobrist

    bzobrist Bit poster

    Messages:
    3
    Parallels was working fine on my MacBook till today....now, it get the black screen and it says "A disk error has occurred...Press Control+Alt+Del to restart" (which doesn't work).

    I'm looking to get one file out of Windows XP that I need desperately!!

    bz
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    You can retrieve file by using Parallels Explorer, just open Parallels Explorer from Applications/Parallels and click disk
    As for error I suppose you need to perform Windows repair
     
  3. bzobrist

    bzobrist Bit poster

    Messages:
    3
    thanks, but that didn't work...now I get the following:
    Virtual machine cannot be started because of the following problem:

    Parallels Desktop is unable to access the virtual hard disk image file /Users/billzobrist/Documents/Parallels/Microsoft Windows XP/winxp.hdd. The file is corrupted.
     
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Backup Virtual Machine folder /Users/billzobrist/Documents/Parallels/Microsoft Windows XP/ -just copy to external drive - this is necessary!
    and perform steps described in http://kb.parallels.com/en/4680
    Note,
    Try operations with every hds file you find, not with the biggest and the latest only, if you find several hds files
     

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