Parallels Desktop Crashed My Mac Pro!

Discussion in 'Installation and Configuration of Parallels Desktop' started by Joe Montanez, Jun 21, 2008.

  1. Joe Montanez

    Joe Montanez Bit poster

    Messages:
    5
    Parallels Desktop crashed my Mac Pro after installing Build 5608 update.
    Urrrrrrrggh!!! Here is the Panic Log:

    Sat Jun 21 20:17:06 2008
    panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x000000ac, CR3: 0x01047000, CR4: 0x000026e0
    EAX: 0x00000000, EBX: 0x07df2a00, ECX: 0x087d2238, EDX: 0x082ce780
    CR2: 0x000000ac, EBP: 0x495ebeb8, ESI: 0x00000000, EDI: 0x60bc9000
    EFL: 0x00010202, EIP: 0x61b1930d, CS: 0x00000008, DS: 0x004b0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x495ebc98 : 0x128d08 (0x3cc0a4 0x495ebcbc 0x131de5 0x0)
    0x495ebcd8 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
    0x495ebde8 : 0x19aeb4 (0x495ebe00 0x7d9fc64 0x0 0x87d2238)
    0x495ebeb8 : 0x61b185d6 (0x7df2a00 0x61b23a8c 0x495ebee8 0x135819)
    0x495ebee8 : 0x61b1ccc5 (0xbdbe980 0x297 0x495ebf18 0x61b17e27)
    0x495ebf18 : 0x61b19828 (0x89cd284 0x61b2103c 0x61b21058 0x2c)
    0x495ebf48 : 0x61b1757f (0x89cd284 0x61b20690 0x61b20670 0x28f)
    0x495ebf78 : 0x61b17743 (0xa000000 0x0 0x0 0x8797dac)
    0x495ebfc8 : 0x19ad2c (0x0 0x0 0x19e0b5 0x7d9ae68) Backtrace terminated-invalid frame pointer 0x0
    Kernel loadable modules in backtrace (with dependencies):
    com.parallels.kext.vmmain(3.0)@0x61b16000
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    This will be more helpful

    * Parallels Desktop version and build: Parallels Desktop- -> About Parallels Desktop
    * an XML file with a copy of system profile: Applications --> Utilities --> System Profiler --> File --> Save as
    * Guest OS full version with SP included (if they are);
    * a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
    * Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
    or ~/Library/Parallels/bugreports/

    Do you have VmWare Fusion, or Virtual Box
     

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