HELP: Parallels sometimes doesn't start up

Discussion in 'Installation and Configuration of Parallels Desktop' started by slegge, Jun 12, 2008.

  1. slegge

    slegge Member

    Messages:
    35
    I'm running "Parallels Desktop for Mac, Build 3214 (June 21, 2007)" (there's no version number in the About box). On Leopard, OS X 10.5.3.

    My problem is, sometimes Parallels doesn't start. I click on the app icon on the Dock and it just bounces-and-bounces ... causes the whole system to slow down and get choppy. The only way to get things back to normal is to kill the Parallels task.

    I can recreate this pretty easily by launching Parallels and then launching another application, like the Finder, or Safari, or something. The only way Parallels will launch cleanly is if I don't click anything else until after Parallels is running.

    Any thoughts on what's gone wrong? Is there a log somewhere I look in to see what error is happening on startup? It's possible that this only started when I upgraded to Leopard, but I couldn't say for sure.

    Any help is greatly appreciated!
     
  2. j_kev

    j_kev Junior Member

    Messages:
    18
    You use too old Parallels build, you can try to downgarade Mac to tiger or upgrade Parallels to latest build 5600. http://www.parallels.com/en/download/desktop/ But I am not sure it's free or not. It is free if you use Parallels Desktop 3.
     
  3. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
  4. aheredia@fivescapital.com

    [email protected] Bit poster

    Messages:
    2
    Having the same issue

    I am having the exact same problem on build 5608. should I downgrade to 3204 also?
     
  5. aheredia@fivescapital.com

    [email protected] Bit poster

    Messages:
    2
    sorry, I meant 3224
     
  6. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    No, the initial problem is old build, in your case situation is a bit different
    I suppose there is either not enough memory, or some disk defragmentation
    Steps to try:
    1. Set memory for Virtual Machine to less than 1 GB
    2. Perform Mac and Windows side disk defragmentation http://www.xvsxp.com/system/system_tools_defrag.php
    3. Set Adjust memory limit from Auto to Manual at Parallels Desktop -Preferences-Memory, and set limit a bit more higher than VM memory
    4. Disable Themes in Windows XP serives.msc stop Themes service
    5. If you are running in Coherence, try to switch to Single Window, or lower Mac resolution
    6. Some antivirus software can load CPU when Heuristic Prediction is set, or Tamper protection (Symantec, MacAffey), adjust settings to risk you are supposed, high security settings is not always good idea, as it can also affect software running
    7. Run msconfig , and disable unneeded startup items
    See http://www.netsquirrel.com/msconfig/msconfig_xp.html

    Also please make sure you have enough disk space on Mac disk at least 512mb+Virtual Machine memory
     

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