Quicken - Unable to download financial data

Discussion in 'Windows Virtual Machine' started by bfrenchsea, Mar 23, 2008.

  1. bfrenchsea

    bfrenchsea Bit poster

    Messages:
    4
    I'm running Windows XP (SP2) using Parallels (Build 5584) on a Mac (OS X - 10.5.2). I've installed Quicken successfully but am unable to download any of my financial data. I've tried on my "original" PC and it works fine. Here is an excerpt from my ConnLog. Any ideas?

    20080323 22:28:06: Pin: no info for pin realm: TEMPREALM
    20080323 22:28:15: Marketing session sending to: http://www.americanexpress.com/financial/quicken/quicken04.ini
    20080323 22:28:15: QFN: Beginning get from http://www.americanexpress.com/financial/quicken/quicken04.ini
    20080323 22:28:15: QFN: End get from http://www.americanexpress.com/financial/quicken/quicken04.ini, netstatus 0
    20080323 22:28:15: QFN: Beginning send to https://www99.americanexpress.com/myca/ofxdl/us/download?request_type=nl_desktopdownload
    20080323 22:28:17: QFN: End send to https://www99.americanexpress.com/myca/ofxdl/us/download?request_type=nl_desktopdownload, netstatus 0
    20080323 22:28:18:
    20080323 22:28:18: Starting Connection ------------------------------------------
    20080323 22:28:18: Initiate Complete ---- [Authenticating with server]
    20080323 22:28:19: Translating Error Codes [Authenticating with server]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
    20080323 22:28:19: Starting Connection ------------------------------------------
    20080323 22:28:19: Initiate Complete ---- [Getting financial institution information]
    20080323 22:28:19: CC Request Complete ---- [Authenticating with server]: Status/Error Code : 0
    20080323 22:28:19: Translating Error Codes [Getting financial institution information]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
    20080323 22:28:19: CC Request Complete ---- [Getting financial institution information]: Status/Error Code : 0
     
  2. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello Bfrenchsea,

    Please set Bridged Ethernet in your VM Configuration Editor, Network Adapter section.

    Best regards,
    Xenos
     
  3. bfrenchsea

    bfrenchsea Bit poster

    Messages:
    4
    I tried this based on an earlier post by someone experiencing the same issue. I will check again to make sure that I did this correctly. In the meantime, is there any other reason why this could be happening? Thanks!
     
  4. bfrenchsea

    bfrenchsea Bit poster

    Messages:
    4
    Tried what you suggested but it still isn't working. Any other ideas? THanks for your help!
     
  5. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Bfrenchsea, have you encountered any problems with network connection?
    What version of Quicken are you using?

    Best regards,
    Xenos
     
  6. bfrenchsea

    bfrenchsea Bit poster

    Messages:
    4
    Hi Xenos,

    No problems with connecting to the internet from within Windows/Parallels. I'm using Quicken 2007.
     

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