USB optical Mouse won't work since parallels upgrade

Discussion in 'Installation and Configuration of Parallels Desktop' started by swomack, Mar 25, 2008.

  1. swomack

    swomack Junior Member

    Messages:
    10
    I still have one small problem since upgrading parallels.

    I cannot get Windows to work with my USB mouse. It works fine in OSX and it worked in windows before the upgrade. I have tried reinstalling the Logitech driver but windows keeps giving me the error that it cannot start the mouse. When I plug in the USB wireless device into the laptop the parallels window pops up asking if I want to connect it to the virtual machine, I click yes but then when Windows detects it, it always says their was a problem installing the device.. I don't know what else to try. Any ideas? There is no option for mouse in the Virtual Machine Configuration window. The USB is active in the VM config.

    What else

    Thanks.
     
  2. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    You forgot to say which build of parallels and of the OS

    I just use the M S Basic Optical mouse with a USB cable and neither batteries nor ball, it is very light and totally reliable

    An MS 5 button mouse needs drivers which messes things up in this dual OS system

    I like to keep things simple

    Hugh W
     
  3. swomack

    swomack Junior Member

    Messages:
    10
    Build 5584
    XP home SP2

    It worked just fine on both OS before I upgraded Parallels.
     
  4. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello,

    Swomack, please reinstall Parallels Tools.

    Best regards,
    Xenos
     

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