Hi - I am looking for some help with the Hide Menu Icons toolbox app. When I run this, it practically makes my computer unusable due to repeatedly rearranging icons, which is a disruptive process. The rearranging icons pulls complete focus away from any other app; it happens repeatedly for no apparent reason and is continuous while the app is in use. Thanks in Advance
Hello! We've just released Parallels Toolbox 6.6.2 where the issue is supposed to get fixed: https://kb.parallels.com/123955. Kindly update Parallels Toolbox to the latest build and let us know if the issue still remains. If it does, kindly collect a fresh technical report https://kb.parallels.com/124107 and share its ID with us, please.
Hello! Thanks a lot for bringing it up! Please accept our apologies for this issue. We're actively working on finding a way to address it.
Hello! We've just released Parallels Toolbox 6.6.2 where the issue is supposed to get fixed: https://kb.parallels.com/123955. Kindly update Parallels Toolbox to the latest build and let us know if the issue still remains. If it does, kindly collect a fresh technical report https://kb.parallels.com/124107 and share its ID with us, please.
I still have this issue. "Rearranging Icons" popup takes forever to go away and my pointer disappears. Apple M3 Max.
Hello, Kindly reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
did this ever get addressed? It's maddening that it grabs focus every 5 or 10 seconds, puts that "Rearranging Icons" block up, hides the mouse and then does it again 5 seconds later. Is there a way to do this without grabbing focus or displaying that message? Getting screenshots and using send technical data is going to be challenging whe the mouse is hidden.
it also seems that if you are unfortunate enough to time things just right, the Rearranging Icons message will remain there until you quit the Hide Menu Icons app. This is on PT 7.0.0 (5272). Also a problem with the mouse occasionally disappearing when looking at the floating menu of hide menu icons. Sequoia 15.0.1
On my MACBOOK PRO M1 with SEQUOIA 15.1.1, I have exactly the same problem, the icons are reorganised very frequently and block the mouse and actions. So this tool is unusable as it is, and I have to disable it. This is annoying, because it's a very useful tool. It seems to me that it worked better before, with other versions of MAC OS.
