I have paid 129 RMB, but the toolbox still cannot be reactivated.

J

JYS

Bit poster
Hi！

I have paid 129 RMB, but the toolbox still cannot be reactivated. Please help me check what the issue is.
upload_2024-8-5_9-30-2.jpg
 
JYS said:
Hi！

I have paid 129 RMB, but the toolbox still cannot be reactivated. Please help me check what the issue is.
View attachment 22609
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Hello @JYS
Thank you for your feedback.
As a possible solution, please follow the steps below:
1. Open ToolBox Application >Click on the Toolbox icon on top of the mac menu bar > Select the cogwheel on the top right corner
2. Select the key in the list > Activate OR Select "I have a key" and enter your Toolbox activation key.
If the issue still persists, please generate a technical report (Open ToolBox Application >Click on the Toolbox icon on top of the mac menu bar > Select the cogwheel on the top right corner > Help > Send Technical Data > Send Report) and reply to this message with the 9-digit ID.
Thank you!
 
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